Store Operations Director

5 days ago


Alice Springs, Northern Territory, Australia The Salvation Army Full time

About Us

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. By working with us, you will have the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

About The Job

We are currently seeking a talented Store Manager in Alice Springs who loves retail, loves a challenge, and is passionate about making a difference. As a Store Manager, you will be responsible for driving and leading growth while providing an inspiring in-store experience for our team, customers, and community members.

Key Responsibilities:

  • Leading, growing, and developing a team of paid employees and volunteers
  • Ensuring extraordinary customer service is provided every day, in every interaction
  • Embedding exceptional operational and visual merchandise standards
  • Role-modelling a 'safety first' culture in our stores
  • Planning and managing the financial performance of the store
  • Building and supporting the volunteer workforce and engaging with the local community

About You

While previous experience in a similar industry is highly regarded, it is not essential. What is essential is your people and team leadership, your passion, and proven ability to deliver outstanding results in a complex and rewarding retail environment. You will be a high-energy, hands-on individual who brings your proven track record in providing extraordinary customer service to the role. Importantly, as someone known for your integrity, you will also be comfortable aligning to The Salvation Army Mission and Values to positively support and impact the lives of others through your career contribution.

Requirements

  • Excellent people leadership and management abilities
  • Outstanding written and verbal communication skills
  • Strong interpersonal skills
  • Solid technical skills and experience using Workday HCM system

What We Offer

As a Store Manager with The Salvation Army, you will have the opportunity to work in a dynamic and rewarding environment that makes a real difference in the lives of people who need help most. You will be part of a team that is passionate about serving others and making a positive impact in our community.



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