Head of Collections Strategy Lead

1 week ago

City Of Kingston, Australia Latitude Financial Services Full time
Job Title: Head of Collections Strategy

We are seeking a highly skilled and experienced professional to lead our Collections Strategy team. As the Head of Collections Strategy, you will be responsible for developing and implementing a comprehensive collections strategy that drives financial health and reduces delinquency and debt recovery costs.

Key Responsibilities:
  • Develop and implement a three-year collections strategy with annual roadmaps and quarterly business reviews.
  • Lead a high-performing team of analysts in designing, implementing, and monitoring credit risk strategies.
  • Analyze delinquency data and performance trends to identify opportunities for strategy optimizations and operational efficiencies.
  • Manage and share key data insights on delinquency and loss performance against targets.
  • Foster strong collaboration with Collections Operations and Hardship teams to deliver seamless and effective execution of collections strategy.
  • Be responsible for debt sale management, including optimizing debt sale strategy, maintaining debt sale governance, and ensuring all forward flow and inventory tenders are completed.
  • Manage key strategic relationships with advisory/debt management partners.
  • Collaborate with internal stakeholders on financial reporting, forecasting, and budget planning.
  • Ensure compliance with all relevant regulations and internal policies, maintaining high ethical standards in all collection activities.
Requirements:
  • Solid background in designing and implementing data-driven credit risk strategies within the financial services industry for consumer credit portfolios.
  • Strong understanding of delinquency risk management, regulations, and compliance requirements.
  • Strong analytical skills with the ability to interpret data and make data-driven decisions.
  • Bachelor's degree in a numeric discipline or related field.
  • Experience working with or knowledge of relevant collections industry associations is preferred.
  • Excellent communication and interpersonal skills to effectively collaborate with team members and stakeholders.
  • Strong problem-solving abilities to identify issues and develop effective solutions.
  • Ability to manage multiple tasks simultaneously.
  • Adaptability and willingness to learn new tools, techniques, and industry trends.

We offer a flexible working environment and great compensation. We always support a safe, healthy, engaging, and productive working environment for all employees and workers. We're Latitude, partners in money. Successful applicants will be required to complete a background check prior to commencement of employment. Only open to Australian or New Zealand Permanent Residents or Citizens.

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