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Delivery Excellence Director

1 week ago

Melbourne, Victoria, Australia Here North America LLC Full time

.id is a dynamic company that empowers organisations with data-driven insights to make informed decisions. We're seeking a seasoned professional to lead prioritisation, planning, and execution across our organisation.

About the Role

This is an exciting opportunity to lead transformational initiatives in a fast-paced, tech-driven environment, working closely with cross-functional teams to deliver value to our clients.

As our Head of Delivery, you'll play a critical role in ensuring alignment between teams, driving delivery excellence, and fostering a culture of continuous improvement.

Key Responsibilities
  • Lead organisational planning, prioritisation, and delivery aligned with strategic objectives.
  • Build and manage delivery teams, fostering a culture of collaboration, innovation, and accountability.
  • Drive improvements in cycle time, throughput, and predictability, ensuring measurable outcomes.
  • Facilitate key forums such as quarterly planning sessions, sprint planning, and showcases.
  • Partner with product and engineering teams to deliver customer-focused solutions.
  • Provide thought leadership and continuously refine delivery practices to enhance efficiency and innovation.
  • Oversee team performance, development, and recruitment with a focus on coaching and growth.
Requirements
  • You're a seasoned leader with a passion for driving delivery excellence and fostering collaboration.
  • Experience: 10+ years in Agile/Lean delivery roles, including senior project or programme management positions.
  • Leadership: Proven ability to lead, mentor, and grow high-performing delivery teams.
  • Delivery Expertise: Deep experience in facilitating prioritisation, planning, and execution across multiple domains.
  • Collaboration: Exceptional interpersonal, facilitation, and influencing skills to manage complex stakeholder groups.
  • Strategic Vision: Strong track record in aligning delivery practices with business strategies.
  • Tech-Driven: Experience in SaaS/DaaS environments and working closely with product and technology teams.
  • Communication: Excellent written and verbal communication skills.
Benefits

We offer a range of benefits to support your career growth and well-being:

  • Flexibility: Work your way with a 40/60 office-remote split.
  • Well-being: Comprehensive income protection insurance and paid parental leave.
  • Time Off: Enjoy complementary leave over Christmas-New Year and Summer Fridays.
  • Growth: Access learning and development opportunities with no arbitrary budget caps.
  • Community: Be part of a vibrant office in Collingwood, designed for collaboration and celebration.