Customer Service Representative

1 week ago


Fairfield Heights, Australia EG Australia Full time

Job Title: Customer Service Representative - EG Australia

About the Job:

We are seeking a Customer Service Representative to join our team at EG Australia. As a key member of our frontline Fuel team, you will be responsible for delivering excellent customer service and creating great experiences for our customers.

Key Responsibilities:

  • Demonstrate exceptional customer service skills and provide solutions-focused support to our customers
  • Promote products and offers in store to drive sales and enhance customer satisfaction
  • Operate point of sale systems and monitor fuel/stock deliveries to ensure seamless operations
  • Maintain a safe working environment and adhere to company policies and procedures
  • Contribute to effective merchandising and stock control to maintain premium presentation of our stores

Requirements:

  • Previous retail experience is preferred but not essential
  • A confident attitude and energetic approach to work
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment with high levels of accuracy
  • Flexibility to adapt to changing priorities and meet deadlines

What We Offer:

  • A competitive salary range of $33.99 per hour (based on adult pay rates aged 20 years and over)
  • Bonus opportunities and superannuation benefits
  • Access to employee well-being programs and discounted fuel
  • Opportunities for career growth and development across our expanding national network

About Us:

EG Australia is a leading consumer retail group with a commitment to delivering modern retail experiences and exceptional customer service. Our vision is to become your chosen destination for quality food, coffee, and fuel.

Location: Fairfield Heights, NSW



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