Senior Network and Communications Specialist

2 days ago

Sydney, New South Wales, Australia beBeeNetwork Full time $70,000 - $100,000
About the Role

We are seeking a highly skilled Senior Network and Communications Specialist to join our team in a Monitoring business unit. This role will be based in our Rydalmere office and report directly to the Monitoring Technology Group Manager.

  • Ensure uninterrupted service by delivering prompt incident resolution and high-level technical support for complex network, telephony, and enterprise application environments operating 24/7.
  • Develop and document robust maintenance protocols including regular backups, patching, upgrades, and daily health assessments to uphold system stability and data integrity.
  • Design and deploy scalable, secure network infrastructures that align with evolving business needs and enhance overall system resilience.
  • Oversee the administration and optimization of core network systems using proactive troubleshooting and system evaluations to minimize downtime and improve performance.
  • Provide clear technical updates to stakeholders, establish comprehensive disaster recovery strategies, and maintain detailed operational documentation to support decision-making and continuous improvement.
Technical Expertise
  • Familiarity with Cisco technologies (CUCM, UCCX, CUBE) and telephony integration platforms (Cloud-based telephony platforms, MS Teams).
  • Proficient in configuring and managing network devices (routers, switches, firewalls) and site-to-site VPN setups.
  • Strong understanding of routing protocols (BGP, OSPF), IP addressing, and subnetting strategies.
  • Skilled in system troubleshooting, root cause analysis, and performing critical health checks under high-pressure environments.
  • Awareness of SQL/T-SQL, Windows Server, Active Directory, Citrix, VMware, DHCP, and DNS administration.
Qualifications & Education
  • Australian Citizenship or Permanent Residency is mandatory.
  • Bachelor's degree in Information Technology, Computer Science, Network Engineering, or a related STEM field.
  • Industry recognised certifications such as CCNP, CCIE, CISSP, ITIL are highly desirable.
  • Able to obtain or hold a Security Licence.
  • Australian Driver's License.
Experience
  • 5+ years of hands-on experience in network engineering and telecommunications.
  • Demonstrated success operating within a complex organisational environment.
  • Advanced proficiency in managing IT networks and telephony systems, including associated applications.
  • Proven ability to collaborate with key stakeholders, with a strong understanding of business needs and priorities.
Desired Characteristics
  • Excellent verbal and written communication skills.
  • Able to coordinate and facilitate discussions among stakeholders, vendors, and internal teams.
  • Consistently organises tasks and plans work to ensure projects are completed within their designated timeline while maintaining high quality.

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