Financial Services Consultant
2 weeks ago
About Us
We're a leading financial services provider with a culture of purpose and belonging. At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated.
As a S&S Banking Consultant, you will:
- Deliver exceptional customer service that drives customer satisfaction and first call resolution.
- Provide timely and accurate information on Everyday Banking enquiries, account openings and processes via telephone and/or online channels.
- Demonstrate the ability to listen, build trust and ask the right questions to exceed customers' expectations and improve customer outcomes.
- Contribute to a team culture that is balanced across people, customer, risk, and performance.
What We Offer
You'll receive a competitive salary: $65,000 - $85,000 per annum, plus opportunities for professional growth and development in a dynamic work environment. You'll also enjoy flexible working arrangements, including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
Requirements
To succeed in this role, you'll need:
- Experience in delivering high-quality customer experience.
- Demonstrated ability to use customer and commercial acumen to enhance overall performance across people, customer, and risk measures.
- Effective interpersonal and communication skills (written & verbal).
- Demonstrated ability to work as a supportive team member.
Why Join Us?
At ANZ, we believe that everyone deserves an opportunity to thrive. That's why we're committed to building a workplace that reflects the diversity of the communities we serve. If you're passionate about making a difference, join us today
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