Sports Venue Manager

4 weeks ago

Mandurah, Western Australia The Sporting Globe Full time
Lead Venue Manager Opportunity at The Sporting Globe

We are seeking an experienced and dynamic Venue Manager to join our team at The Sporting Globe. As a key member of our operations team, you will be responsible for leading our venue to deliver exceptional customer experiences and drive business growth.

Key Responsibilities:
  • Leadership and Management: Provide strong leadership and guidance to our team, ensuring a positive and productive work environment.
  • Operations Management: Oversee day-to-day operations, ensuring the smooth functioning of all departments, including the kitchen team, functions, food and beverage, maintenance, and other day-to-day tasks.
  • Customer Relations: Monitor online reviews and feedback platforms to assess guest sentiment and take appropriate actions to enhance our reputation while building our loyalty program and creating great relationships with our loyal customers.
  • Financial Management: Review and approve financial transactions, such as invoices, payroll, P&Ls, and purchasing orders.
  • Staff Training and Development: Provide ongoing training and professional development opportunities for staff members to enhance their skills and knowledge.
Requirements:
  • 3+ years of hospitality management experience in a senior role or ready to take the next step.
  • Exposure to both bar and restaurant environments.
  • Experience in controlling the financial aspects of a business.
  • The ability to lead, train, and develop a team.
  • Food Handlers and Food Safety Supervisor preferred but not essential.
  • RSA, RSG, TAB Basics & Advanced essential.
  • First aid certificate is preferred but not essential.
  • Approved Managers Certificate or willing to complete.
What We Offer:
  • A front-row seat to all the sports action in a lively and vibrant atmosphere.
  • Competitive salary and performance-based incentives to keep you motivated.
  • Join a winning team that celebrates creativity, teamwork, and passion.
  • Rapidly expanding business with opportunities to progress within the company.
  • Opportunity to manage a brand new, highly regarded, community-included venue with a large team.
  • All the tools necessary for you to run the business efficiently and effectively.
  • Opportunity to travel for work.
  • The large Support team from our Operations team, finance, IT, marketing, Customer Service, Development, and People & Culture.

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