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Area Manager

2 months ago

Hobart, Tasmania, Australia Mynrma Full time
{"title": "Area Manager", "content": "Job Description

SIXT Australia is seeking an experienced Area Manager to join our team at Hobart Airport and Hobart City locations. As an Area Manager, you will be responsible for managing all staff at your location/s to achieve maximum efficiency, drive utilisation and sales, and support business strategic direction.

Key Responsibilities:
  • Conduct daily meetings with the operational team to set daily focus
  • Ensure the location is supported with rentable fleet to drive utilisation targets
  • Support staff by working on the front desk or any part of the location as required
  • Create and maintain a positive working environment that promotes open communication and empowerment
  • Drive change and company initiatives
  • Ensure all staff fully understand their role and how their performance is measured
  • Generate excitement and passion in customer service initiatives through open communication and sharing of best practice
  • Ensure that employees are adhering to safe work practices and HSE compliance
  • Ensure all relevant policies and procedures are implemented
  • Making positive steps to understand the nature of the operations on their site and understand the potential hazards and risks associated with the business
Requirements:
  • Experience in the vehicle rental industry
  • Demonstrated effective usage of interpersonal skills along with communication style to coach staff in selling to provide exceptional service
  • Desire to work in a competitive, fast-paced environment
  • Proven ability to exceed customer expectations in terms of the service and quality of product offered
  • Promotion of a professional, enthusiastic and flexible manner when dealing with customers, staff and the SIXT Australia brand
  • Demonstrated leadership capabilities and people management skills to motivate your team
  • Highly developed ability to solve problems
  • Ability to work effectively during periods of high demand and stress dictated by the position
  • Experience in negotiation, handling conflict and confrontation, and facilitating resolution
  • Proven experience in working as part of a team
  • Current Full Driver's Licence
  • Ability to work in Australia

All successful applicants will be required to complete a National Criminal History Check.

What We Offer:
  • Competitive salary package including motor vehicle, phone and laptop
  • Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts
  • Complimentary my NRMA membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
  • Discounts on NRMA insurance products including car & travel
  • Employee Referral Program where you may be eligible for a $2,000 referral bonus payment

We celebrate and welcome diversity, working together to create an inclusive workplace where our people feel respected, heard, valued, and connected, regardless of background or experience.

"}