Customer Experience Specialist

4 days ago

Melbourne, Victoria, Australia beBeeCustomer Full time $35,000 - $55,000
Customer Service Reviewer Opportunity

We are seeking experienced customer service professionals to join our team as reviewers.

This role involves visiting retail outlets and reporting on store presentation, service quality, and overall customer experience.

The ideal candidate will have excellent observation skills, a keen eye for detail, and strong communication skills.

Responsibilities include:

  • Pose as a customer and observe the store environment, staff interactions, and product displays.
  • Complete detailed surveys online about your experience.

Survey completion time varies between 10 minutes and 1 hour.

In this challenging yet rewarding role, you will contribute to helping major retail brands improve their customer service standards.

Become part of our team and provide valuable feedback that drives business growth.

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