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Healthcare Professional
2 months ago
About HCF Australia
We're a not-for-profit health fund dedicated to making healthcare understandable, affordable, and high-quality for our members. With over 1.7 million members, we're committed to being true health partners, guiding our members' healthcare choices and delivering exceptional service.
Our values drive our culture and inform our actions: we step forward, walk in our members' shoes, stay human, make it better, and get there together. We're passionate about delivering our 2025 Strategy and living our purpose every day.
What We Offer
As a key member of our team, you'll have the opportunity to work with a talented group of professionals who share your passion for healthcare and customer service. You'll be empowered to make a real difference in the lives of our members and contribute to our mission of making healthcare understandable and affordable.
Key Responsibilities
- Develop and maintain strong relationships with our members, understanding their needs and preferences.
- Provide exceptional customer service, responding to inquiries and resolving issues in a timely and professional manner.
- Work collaboratively with our team to achieve sales and service targets, driving business growth and member satisfaction.
What You'll Need
To succeed in this role, you'll need excellent communication and interpersonal skills, a strong understanding of healthcare and customer service principles, and the ability to work in a fast-paced environment. If you're passionate about delivering exceptional service and making a real difference in the lives of our members, we'd love to hear from you.
