Network Infrastructure Support Professional

3 days ago

Melbourne, Victoria, Australia beBeeTechnical Full time $70,000 - $100,000

IT Support Specialist Job Opportunity

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This role is perfect for individuals who enjoy working in a diverse and dynamic environment. As an IT Support Specialist, you will be responsible for providing technical support to our clients, resolving issues and ensuring their systems are running smoothly.

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Key Responsibilities:

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  • Provide support for Microsoft Windows desktop and servers / Entra ID connected clients
  • Monitor networks and servers on premises and cloud systems
  • Implement and maintain On Premises and Cloud systems
  • Liaise with external software and hardware vendors when required
  • Server and Cloud rollouts and workstation configurations
  • Log job details and resolutions using ConnectWise ticketing software
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Requirements:

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  • Minimum of 3 years of experience within an I.T support and network engineer role
  • Current Australian drivers licence and a reliable vehicle
  • Strong Microsoft Server / Exchange / AD experience
  • Experience with project design, build, & implementation, specifically relating to Office 365 and Entra IDSolid Networking and Firewall experience
  • Well-developed analytical and problem-solving skills
  • Excellent communication and time management skills
  • Experience with VOIP systems, we sell 3CXAbility to work independently and as part of a team
  • Ability to take ownership of work and follow through with customersAvailability Monday to Friday (9:00am to 5:30pm)
  • Good to have RequirementsExperience with WatchGuard Branded firewallsExperience with Sophos Cloud Anti-Virus softwareExperience with Connect Wise ticketing software
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Benefits:

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  • Company Fuel Card and E-Tag
  • Company Laptop
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Location: IT Infrastructure (Melbourne - Hybrid, certain work from office and certain work from home days in a week)

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