Customer Value Representative

4 weeks ago


Hornsby, New South Wales, Australia Dental Corporation Full time
About the Role

We're seeking a skilled Customer Value Specialist to join our team at Bupa. As a key member of our retail team, you'll play a vital role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities
  • Provide personalized recommendations for health and wellbeing products, highlighting their value and benefits to customers.
  • Develop business and community-based relationships to promote the Bupa brand and products, driving new member acquisition.
  • Assist existing Bupa members with day-to-day transactions, ensuring they understand the full value of their health insurance product.
  • Identify and address customer concerns, providing solutions and educating members on available benefits.
What You'll Enjoy

We're committed to supporting our people's health, wellbeing, and futures. Our comprehensive global health and wellbeing program, Viva Healthier and Happier, provides benefits for all employees, regardless of role. You'll have access to training, development opportunities, and a supportive team environment.

As a Customer Value Specialist, you'll have the autonomy to excel in your role, with dedicated Store Managers providing guidance and support. You'll also have access to our state-of-the-art knowledge base, Know-It, and e-Learning resources.

We're an equal opportunity employer, committed to ensuring equality in recruitment, development, and promotion of staff. We encourage people from all backgrounds to apply.



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