Current jobs related to Workforce Planning Lead - Melbourne, Victoria - Sportsbet

  • Workforce Planning and Optimization Lead

    1 day ago

    Melbourne, Victoria, Australia Sportsbet Full time

    About UsSportsbet is a leading Australian e-commerce business in the online wagering sector, bringing excitement to millions of Aussies.We do this by living our values to create an innovative entertainment brand, trailblazing products and best-in-class platforms that deliver great experiences to our customers.As part of the Flutter Group, we're a true global...

  • Workforce Planning Strategist

    1 month ago

    Melbourne, Victoria, Australia Randstad Full time

    Workforce Planning AdvisorJoin Randstad in shaping the future of workforce planning. As a Workforce Planning Advisor, you will lead the development and implementation of strategic workforce plans that drive business success.Key Responsibilities:Develop and implement workforce planning frameworks and toolsAnalyze workforce data and trends to inform strategic...

  • Workforce Planning Manager

    4 weeks ago

    Melbourne, Victoria, Australia Melbourne and Olympic Parks Full time

    About the RoleMelbourne & Olympic Park is seeking a highly skilled Workforce Planning Manager to join our People & Culture team. As a key member of our team, you will be responsible for planning, leading, and developing our event delivery workforce to deliver world-class outcomes.Key ResponsibilitiesProvide leadership and development for the Event Workforce...

  • Workforce Planning Strategist

    2 weeks ago

    Melbourne, Victoria, Australia Melbourne and Olympic Parks Full time

    About Melbourne & Olympic ParkOur iconic, multi-venue precinct is a world-class destination showcasing Melbourne to the globe during the Australian Open and delivering hundreds of entertainment, sporting, and community events annually.Compensation PackageThe successful candidate can expect a salary in the range of $120,000 - $180,000 per annum, commensurate...

  • Workforce Planning Strategist

    3 weeks ago

    Melbourne, Victoria, Australia Sportsbet Full time

    Workforce Planning Lead PositionWe seek an experienced Workforce Planning Lead to join our Customer Operations team at Sportsbet. This role will focus on establishing an efficient and effective Rostering Model for multiple teams and channels across the organization.Key Responsibilities:Develop and implement workforce management strategies to optimize...

  • Workforce Planning Professional

    3 weeks ago

    Melbourne, Victoria, Australia Melbourne and Olympic Parks Full time

    About the RoleWe are seeking a talented Workforce Planning & Development Manager to join our People & Culture team at Melbourne & Olympic Park (M&OP). This exciting opportunity will see you lead the development and implementation of a fit-for-purpose performance and capability framework for our event workforce.As a key member of our team, you will be...

  • Workforce Planning Manager

    1 day ago

    Melbourne, Victoria, Australia Melbourne and Olympic Parks Full time

    Unlocking Excellence in Workforce DeliveryWe are seeking a highly strategic and collaborative leader to join our People & Culture team at Melbourne & Olympic Park. As a Workforce Planning Manager, you will play a pivotal role in shaping the development and effectiveness of our event delivery workforce.About the Role:Collaborate with organisational leaders to...

  • Workforce Planning Analyst

    4 days ago

    Melbourne, Victoria, Australia Origin Energy Services Ltd Full time

    Origin Energy Services Ltd is seeking an experienced Workforce Planning Analyst to join its P&C Talent Function.About the RoleWe are looking for a skilled professional who can analyze workforce data and external talent trends to identify gaps, risks, and opportunities. The ideal candidate will have a strong analytical background and excellent communication...

  • Workforce Planning Strategist

    1 week ago

    Melbourne, Victoria, Australia Melbourne and Olympic Parks Full time

    About the OpportunityMelbourne & Olympic Parks is an iconic, multi-venue precinct delivering hundreds of events each year across our world-class venues. We are seeking a Workforce Planning Strategist to join our People & Culture team.Job SummaryThe successful candidate will provide leadership and whole-of-workforce development for the Event Workforce (~800...

  • Workforce Planning Specialist

    3 weeks ago

    Melbourne, Victoria, Australia Melbourne & Olympic Parks Full time

    About the RoleWe're seeking an experienced event or operations manager who understands the link between workforce engagement and delivering world-class guest experiences. Key responsibilities include leading a team of Workforce Operations professionals and collaborating with others to ensure the Event Workforce are aligned, engaged, and delivering to...

  • Casual Workforce Planning Specialist

    2 weeks ago

    Melbourne, Victoria, Australia AFL Australia Full time

    About UsThe Australian Football League (AFL) is a leading sports organization committed to enhancing and growing the game of Australian football. With a strong presence in all states, we deliver important events, communicate with our fans, run community programs, develop coaches and umpires, collaborate with partners, delight members, support clubs, and much...

  • Workforce Planning Specialist

    4 weeks ago

    Melbourne, Victoria, Australia Melbourne & Olympic Parks Full time

    About the RoleWe're seeking an experienced event or operations manager who understands the link between workforce engagement and delivering world-class guest experiences. As a key member of our People & Culture team, you'll play a critical role in optimising the performance and capability of our event workforce to enable them to deliver world-class events at...

  • Workforce Planning and Development Manager

    3 weeks ago

    Melbourne, Victoria, Australia Melbourne and Olympic Parks Full time

    About the RoleWe are seeking a highly skilled Workforce Planning and Development Manager to join our People & Culture team at Melbourne & Olympic Park. As a key member of our team, you will be responsible for planning, leading, and developing our event delivery workforce to deliver world-class outcomes.Key ResponsibilitiesProvide leadership and development...

  • Workforce Planning Strategist

    6 days ago

    Melbourne, Victoria, Australia Sportsbet Full time

    At Sportsbet, we're on the hunt for a talented Workforce Planning Strategist to join our Customer Operations division. If you have a passion for workforce management and analytical skills, this role is perfect for you.This position offers an exciting opportunity to establish an efficient and effective rostering model for multiple teams and channels across...

  • Workforce Planning

    3 weeks ago

    Melbourne, Victoria, Australia Melbourne and Olympic Parks Full time

    About the RoleWe are seeking a highly skilled Workforce Planning & Development Manager to join our People & Culture team at Melbourne & Olympic Park. Reporting to the Director of People & Culture, the successful candidate will be responsible for the planning, leadership, development, and effectiveness of our event delivery workforce.Key...

  • Workforce Planning Lead

    4 weeks ago

    Melbourne, Victoria, Australia Sportsbet Full time

    About the RoleThe Workforce Planning Lead will play a key role in supporting our Workforce Planning function within Sportsbet's Customer Operations division. Reporting to the Head of Workforce Management, this role will be responsible for establishing an efficient and effective Rostering Model for multiple teams and channels across Sportsbet.Key...

  • Workforce Planning and Development Strategist

    7 days ago

    Melbourne, Victoria, Australia Melbourne and Olympic Parks Full time

    At Melbourne & Olympic Parks, we're passionate about delivering world-class customer experiences to every person, every event, every time.We're seeking a talented Workforce Planning and Development Strategist to join our People & Culture team.Job DescriptionDevelop and implement a workforce planning strategy for M&OP's event workforce, aligning with the...

  • Workforce Planning

    5 days ago

    Melbourne, Victoria, Australia Melbourne and Olympic Parks Full time

    About the OpportunityMelbourne and Olympic Parks (M&OP) is an iconic, multi-venue precinct showcasing Melbourne to the world during the Australian Open. We deliver hundreds of entertainment, sporting, and community events each year across our world-class venues.We're seeking a Workforce Planning & Development Strategist to join our People & Culture team,...

  • Workforce Planning Specialist

    4 weeks ago

    Melbourne, Victoria, Australia Healthcare Australia Full time

    Workforce Planning SpecialistWe are seeking a skilled Workforce Planning Specialist to join our team at Healthcare Australia. In this role, you will be responsible for analyzing and forecasting workforce needs, creating scheduling strategies, and collaborating with multiple departments to ensure operational efficiency.Key Responsibilities:Analyze and...

  • Strategic Workforce Planning Director

    2 weeks ago

    Melbourne, Victoria, Australia Melbourne & Olympic Parks Full time

    About Melbourne & Olympic Parks:We are an iconic, multi-venue precinct showcasing Melbourne to the world during the Australian Open and delivering hundreds of events each year. Our goal is to provide world-class customer experiences by seeking out the best talent to build a high-performance team.The salary for this role is AU$120,000 - AU$180,000 per annum,...

Workforce Planning Lead

1 month ago

Melbourne, Victoria, Australia Sportsbet Full time

About the Role

The Workforce Planning Lead will play a key role in supporting our Workforce Planning function within Sportsbet's Customer Operations division. Reporting to the Head of Workforce Management, this role will be responsible for establishing an efficient and effective Rostering Model for multiple teams and channels across Sportsbet.

Key Responsibilities

  • Develop and implement workforce planning strategies to meet business objectives
  • Build and maintain accurate forecasts of demand, efficiency, and shrinkage for frontline channels
  • Schedule build and roster management for frontline teams
  • Provide insights and reporting on performance data to inform business decisions
  • Collaborate with key stakeholders to drive process improvements and optimize workforce planning

Requirements

  • 5+ years of experience working in workforce-related disciplines in a contact centre environment
  • Direct experience with workforce management systems and forecasting/resourcing methodology
  • Strong analytical and problem-solving skills, with ability to interpret complex data and drive business insights

What We Offer

  • Competitive salary and performance-based bonus
  • 25 days annual leave, plus additional leave for flexible working
  • Flexible working policy with $800 work from home office allowance
  • Access to end of trip facilities, including table tennis and pool table
  • Employee Assistance Program and Circle In membership

About Us

Sportsbet is a leading Australian e-commerce business in the online wagering sector, bringing excitement to over 2 million Aussies. We're committed to responsible gambling and strive to create an innovative entertainment brand that delivers great experiences to our customers.