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Administrative Support Specialist

3 weeks ago

KalgoorlieBoulder, Australia beBeeOffice Full time $55,000 - $75,000
Job Description

We are seeking a highly skilled and dedicated individual to join our team as an Office Administrator.

The successful candidate will be responsible for providing exceptional administrative support, ensuring the seamless daily operations of our facility.

This is an exciting opportunity for someone who is passionate about delivering outstanding customer service and working collaboratively with colleagues to achieve business objectives.

The ideal candidate will have excellent communication and interpersonal skills, with the ability to build strong relationships with clients, carers, and internal stakeholders.

They will also possess a high level of professionalism, discretion, and accuracy in all aspects of their work.

Key Responsibilities:
  • Provide administrative support to the Team Leader and Care Manager
  • Manage client and carer interactions, ensuring a welcoming atmosphere
  • Communicate effectively with clients and their families regarding services and scheduling
  • Assist the HR department with recruitment and onboarding processes
  • Serve as a key point of contact for external parties, ensuring effective and professional communication
Requirements:
  • Empathetic and caring approach to customer service
  • Ability to work autonomously and collaboratively within a team environment
  • Previous experience in a similar role or related field
  • Proficiency in standard computer programs, with the ability to quickly learn new ones
  • High level of professionalism and ability to maintain confidentiality
Preferred Qualifications:
  • Basic understanding of the Aged Care, Disability, and/or Health systems
  • Customer service experience in the industry
  • Strong analytical and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:

We offer a competitive salary package, opportunities for professional growth and development, and a dynamic and supportive work environment.

As a valued member of our team, you will have access to ongoing training and mentoring, enabling you to excel in your role and achieve your career goals.

Join us and become part of a talented and dedicated team that is passionate about making a positive impact on the lives of others.