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Customer Experience Coordinator

1 week ago

Mackay, Queensland, Australia Aged Care Resumes Full time
Customer Service Role

We are seeking a friendly and courteous Customer Experience Coordinator to join our team at Good Shepherd Lodge Ltd. In this role, you will be responsible for creating a welcoming and inclusive environment for our residents, visitors, and staff, providing exceptional customer service, and addressing any concerns or issues promptly.

The ideal candidate will have previous experience in a customer-facing role, excellent communication skills, and a warm and friendly approach.

  • Key Responsibilities:
  • Provide exceptional customer service in a friendly and professional manner.
  • Create a welcoming and inclusive environment for all.
  • Address any concerns or issues promptly and professionally.

Skills & Experience:

  • Previous experience in a customer-facing role.
  • Excellent communication skills, with a focus on empathy and understanding.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • A positive, can-do attitude and a strong work ethic.

Requirements:

  • National Police Check (or willingness to obtain one).
  • Minimum of 2 x covid vaccinations.
  • A positive, can-do attitude and a strong work ethic.