Machinery Operator with Superior Customer Service Skills

3 weeks ago


Canberra, ACT, Australia Frontline Recruitment Full time
About the Company

Established in Canberra, our client is a family-owned business that prides itself on providing exceptional service and products to its clients across the region. With a dedicated team, they foster a family-focused culture and cohesive work environment.

Job Overview

We are seeking an energetic and driven individual to join our team as a Machinery Operator with a focus on delivering outstanding customer satisfaction. The ideal candidate will have a passion for machinery and construction, excellent communication skills, and strong numerical abilities.

Key Responsibilities:
  • Maintain the cleanliness and tidiness of the depot/showroom, ensuring equipment is properly maintained, cleaned, and stored.
  • Receive incoming equipment, conduct off-hire checklists, and collaborate with the workshop for processing inspections and servicing.
  • Provide exceptional face-to-face and phone customer service to existing and new clients, offering accurate information tailored to their needs.
Requirements:
  • Hold a valid driver's license and possess a forklift license (desirable).
  • Prior experience in a yard/depot setting or knowledge of machinery/tools and construction equipment (advantageous).
  • Demonstrate effective communication skills, strong numerical skills, and attention to detail.
  • Show ability to work within a team in a busy environment and provide top-notch customer service.
  • Be willing to learn all aspects of the equipment and machinery, with opportunities for career progression.
  • Able to work 2 weekends per month and enjoy 2-week days off.
Salary and Benefits:

Our competitive hourly rate ranges from $70,000 to $75,000 (negotiable based on experience) + superannuation, uniforms, and regular performance reviews.



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