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Forklift Service Technician

2 months ago

Rockhampton, Queensland, Australia Crown Equipment Pty Ltd - Australia Full time

About the Role:

As a pivotal member of Crown Equipment Pty Ltd, your contributions will significantly influence our growth and success by ensuring exceptional service delivery to our clientele while conducting regular maintenance and safety assessments.

Key Responsibilities:

  • Perform maintenance and repairs on material handling machinery within a designated area and customer network, enhancing customer satisfaction.
  • Leverage advanced mobile technology to effectively manage your daily service tasks.
  • Maintain inventory records on your company-assigned service vehicle and at customer locations, ensuring a high standard of service.
  • Gain valuable experience working with Australia's leading customers in the industry.
  • Become part of the largest forklift service provider in Australia, benefiting from extensive training and support.
  • Engage in an initial onboarding program lasting 8 weeks, coupled with ongoing professional development.
  • Conduct both routine and emergency maintenance and service tasks.
  • Keep precise records of all service activities performed.

Why Choose Crown Equipment?

  • Be part of a prominent family-owned forklift brand and receive competitive compensation for your expertise.
  • If you are transitioning from other sectors such as electrical or construction, our training programs will facilitate your skill transfer into the material handling field.
  • Experience a comprehensive induction process to prepare you for success.
  • Receive uniforms and personal protective equipment at no cost.
  • Access fully equipped service vehicles or weekly tool allowances.
  • Enjoy a full-time position with opportunities for overtime.
  • Benefit from industry-leading incentive programs to enhance your earnings.
  • Participate in a Safety Recognition Program that promotes safe working practices.
  • Explore career advancement opportunities into management or specialized roles.
  • Engage in specialized training from industry experts.

Typical Duties:

  • Execute customer-oriented scheduled and emergency service tasks.
  • Assist in preparing service quotes for clients following job completion.
  • Document service notes and maintain organized service records, contributing to high-quality customer support.
  • Stay updated with the latest technical knowledge and industry advancements.
  • Monitor industry trends and new product offerings.
  • Collaborate with the company to maximize sales and service opportunities within your customer base.

Application Process:

To apply, please submit your resume detailing your work experience and qualifications.

If you do not have a resume but believe you possess the necessary experience or qualifications, we can assist you in creating one.

Requirements:

  • Previous experience as a forklift mechanic or service technician is advantageous but not mandatory.
  • Capability to perform scheduled maintenance, safety inspections, and repairs.
  • Demonstrated mechanical skills and problem-solving abilities.
  • Strong attention to detail and ability to work both independently and collaboratively.
  • Effective communication and customer service skills.

Benefits:

Crown Equipment's legacy began in 1945, and we continue to prioritize our employees' growth and well-being. As a valued member of our team, you will enjoy:

  • A comprehensive benefits program offering discounts and cashback from numerous retailers.
  • Access to a health and wellness platform supporting your mental, physical, and financial objectives.
  • Corporate rates for private health insurance.
  • An inclusive workplace culture.
  • An Employee Assistance Program providing confidential counseling services.