Administrative Coordinator

3 weeks ago

Sydney, New South Wales, Australia LEAP Legal Software Full time

About LawTap

As a pioneering member of the LEAP group of companies, the world's leading provider of Legal Practice Productivity Solutions, LawTap has expanded its reach across various countries, supporting over 100,000 lawyers and their teams. Our purpose-driven approach is rooted in helping lawyers who help people.

LawTap, an Australian-based booking and scheduling software, empowers law firms to book client appointments effortlessly, saving time, reducing costs, and enhancing efficiency. With over 1,500 law firms globally trusting our software, we're poised for significant growth. New features and improvements are needed to propel our software to the next stage of success.

Role Overview

This newly created role offers an exciting opportunity to make a meaningful impact. As an Administrative Coordinator, you'll leverage your expertise and attention to detail to bring operational efficiency to the organisation. Your tasks will range from project coordination and client communication to document management. You'll collaborate with stakeholders across the globe, applying your problem-solving skills and creative thinking to achieve positive outcomes.

Responsibilities

  • Provide administrative support to the management team and various departments.
  • Assist in project coordination and progress tracking to ensure timely completion.
  • Manage client communications by responding to enquiries, maintaining relationships, and coordinating resources.
  • Maintain organised records and documentation for projects, contracts, and other key information.
  • Build trusted relationships with new and existing clients, both internal and external.
  • Assist with preparing reports and presentations as needed.
  • Create and maintain documentation, including training materials, delivery guidelines, and process documentation.

Requirements

This autonomous role requires an ambitious roadmap. Along with at least 2 years of administrative experience, you'll need:

  • Proven experience as an Administrative Coordinator, Administrator, or in a similar role.
  • Ability to work effectively with clients, managing communications and building lasting relationships.
  • Ability to thrive under pressure, adapt to shifting priorities, and excel in a dynamic work environment.
  • Strong problem-solving skills and sound judgment.
  • Adaptive influencing and relationship-building abilities across senior executives, peers, and clients.
  • Keen attention to detail, ensuring accuracy in tasks that require precision.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and collaboration tools like Slack, Trello, or Monday.
  • Excellent organisational skills, with a focus on completing tasks on schedule and meeting quality standards.

Benefits

As a valued member of our team, you'll enjoy a flexible hybrid work environment, investment in your career growth, and a range of other benefits, including:

  • A flexible hybrid work environment, allowing you to balance time between the office and working from home.
  • Investment in your career growth, with dedicated support and resources.
  • Complimentary platinum gym membership.
  • Generous parental leave benefits.
  • An additional paid wellbeing day.
  • Unique social events and much more.

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