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Receptionist - Next Gen Clubs
2 months ago
We are seeking a highly skilled and friendly Receptionist to join our team at Next Gen Clubs. As the first point of contact for our members and guests, you will be responsible for providing exceptional customer service and ensuring a warm and welcoming experience for everyone who enters our Club.
The successful candidate will have a minimum of 12 months experience in a similar role and possess excellent communication skills, both verbal and written. You will be required to work a variety of shifts over a 7 day roster and be adaptable, flexible and able to think on your feet.
Key Responsibilities- Provide exceptional customer service to members and guests
- Manage front desk operations, including answering phones, responding to emails and handling member inquiries
- Process transactions, handle cash and operate a point of sale system
- Maintain accurate records and reports, including membership information and sales data
- Work collaboratively with other team members to achieve business objectives
- Minimum 12 months experience in a similar role
- Excellent communication skills, both verbal and written
- Ability to work a variety of shifts over a 7 day roster
- Adaptability, flexibility and ability to think on your feet
- Highly developed customer relations skills
- Ability to work autonomously and in a team environment
Next Gen Clubs is a leading provider of health and lifestyle clubs, offering a range of services and facilities to our members. We are committed to providing exceptional customer service and creating a welcoming and inclusive environment for everyone who visits our Clubs.
We are a great place to grow your career and our culture is central in making Next Gen Clubs a fantastic place to work. Our facilities are beautiful and we believe that our employees are our greatest asset and are the key to our success. We reward and recognise initiative and performance while investing in our employees to keep them challenged and genuinely passionate about our brand.
