Sales Associate

5 days ago


Morwell, Victoria, Australia Smokemart & GiftBox Full time
About Us

Smokemart & GiftBox has been a leading destination for tobacco and gifting products for over three decades. We pride ourselves on providing exceptional customer service and promoting a positive culture for our team. Our company values equality and diversity, reflected in our stores nationwide.

Our Vision

As part of the Viva Energy group, we aim to become Australia's largest convenience retailer. Our combined network of over 1,000 locations and wholesale tobacco distribution channel enables us to offer a wide range of products and services.

About the Role

We are seeking a Sales Assistant to join our team. The ideal candidate will have a customer-first mentality, a passion for creating a fun and authentic shopping experience, and a strong work ethic. You will be part of a progressive business that values internal career growth and supports team members in achieving their goals.

Key Responsibilities
  • Provide exceptional customer service and build strong relationships with customers
  • Manage cash handling and Eftpos transactions accurately
  • Develop and maintain product knowledge across all business pillars
  • Maintain high store standards, assist with merchandising, and presentation
  • Work towards budgets, targets, and KPIs
  • Assist with stock control and quality management
  • Comply with national legislation, WHS, and security guidelines
Requirements
  • A passion for meeting and exceeding sales targets
  • Proven ability to work in a fast-paced retail environment
  • A happy, friendly, and energetic personality
  • A desire to deliver high-quality customer service
  • A valid Police Check Report is required for successful candidates

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