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Network Technology Manager
2 months ago
Job Title: Network Technology Manager
Job Summary:
We are seeking an experienced Network Technology Manager to lead our IT Operations team and drive the design and delivery of service plans. The successful candidate will have a strong background in network management and a proven track record of leading cross-functional teams.
Key Responsibilities:
- Define and execute the platform service vision and strategy, shaping product and service decisions to meet the needs of our customers.
- Ensure service design meets regulatory obligations and internal policies, planning and designing tests to validate services against specifications.
- Lead the creation of an outcome-oriented service roadmap through the utilization of customer insights, identifying and implementing enhancement initiatives that meet customer needs and maximize ROI.
- Foster a service management culture within the team, leading all service design activities and proactively managing risks associated with the service.
- Implement a continuous improvement mindset within the team, regularly obtaining feedback and recommendations from the business.
- Build and maintain strong relationships across the business, designing engagement models that ensure efficient and effective service delivery and customer experience.
Requirements:
- Tertiary qualifications in a relevant area of study, such as computer science or information technology.
- Proven management and leadership experience within one or more large, complex environments.
- Demonstrable stakeholder management framework experience is essential, as well as possessing effective interpersonal and presentation skills.
- Technical expertise with Cisco products is essential, with exposure to Palo Alto or Fortinet highly regarded.
- Proven project delivery experience and leadership experience within a transformational context is highly regarded.
- Vendor management skills and experience are essential, including the creation of appropriate frameworks.
How to Apply:
For more information or a confidential discussion, please contact Umesh Chauhan at Marlin Human Capital.
