Deputy Customer Service Representative

1 month ago


Canberra, ACT, Australia Frontline Recruitment Group Full time

About the Role:

We are seeking a motivated and customer-focused individual to join our team as a Depot Customer Service Assistant. In this role, you will be responsible for maintaining the overall cleanliness and tidiness of the depot/showroom, ensuring equipment is cleaned, function tested, fuelled, and stored appropriately for pick up and drop offs.

Key Responsibilities:

  • Receiving incoming equipment, conducting off-hire checklists, and cooperating with the workshop to assist with processing for inspections and servicing.
  • Providing excellent face-to-face and phone customer service to both existing and new clients, with the ability to provide accurate information to suit client needs.

Requirements:

  • Driver's licence required and forklift licence desirable.
  • Previous yard/depot experience and/or knowledge of machinery/tools and construction equipment.
  • Effective communication skills, strong numerical skills, and a strong attention to detail.
  • Ability to work within a team in a busy environment and provide excellent customer service to new and existing clients.

About Us:

Frontline Recruitment Group is a leading provider of recruitment services to the construction industry. We pride ourselves on our ability to match great candidates with great career opportunities.



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