Deputy Customer Service Representative
1 month ago
About the Role:
We are seeking a motivated and customer-focused individual to join our team as a Depot Customer Service Assistant. In this role, you will be responsible for maintaining the overall cleanliness and tidiness of the depot/showroom, ensuring equipment is cleaned, function tested, fuelled, and stored appropriately for pick up and drop offs.
Key Responsibilities:
- Receiving incoming equipment, conducting off-hire checklists, and cooperating with the workshop to assist with processing for inspections and servicing.
- Providing excellent face-to-face and phone customer service to both existing and new clients, with the ability to provide accurate information to suit client needs.
Requirements:
- Driver's licence required and forklift licence desirable.
- Previous yard/depot experience and/or knowledge of machinery/tools and construction equipment.
- Effective communication skills, strong numerical skills, and a strong attention to detail.
- Ability to work within a team in a busy environment and provide excellent customer service to new and existing clients.
About Us:
Frontline Recruitment Group is a leading provider of recruitment services to the construction industry. We pride ourselves on our ability to match great candidates with great career opportunities.
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