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Part-Time Food Retail Operations Manager

3 weeks ago


City Of Gosnells, Australia beBeeManager Full time

We are seeking a Part-Time Assistant Manager to oversee daily operations at multiple locations. The ideal candidate has food retail or hospitality experience and excels in team environments.

This role involves supporting, training, and supervising staff to ensure high performance and compliance with store procedures. It also includes identifying and developing team leaders and senior staff, managing rostering, shift coverage, and basic HR functions.

Additionally, this role requires monitoring baking, decorating, and service quality to uphold brand standards, ensuring opening, closing, and cleaning procedures are followed consistently, maintaining inventory levels and managing ordering to prevent shortages or overstocking.

The ideal candidate will be responsible for handling escalated customer issues professionally and promptly, training and coaching staff on upselling, store presentation, and customer interactions.

This is an excellent opportunity for someone who enjoys supporting team growth and ensuring smooth operations, and is flexible with their schedule.

  • Key Responsibilities:
    • People & Team Management: Support, train, and supervise staff to ensure high performance and compliance with store procedures.
    • Operations & Quality Control: Monitor baking, decorating, and service quality to uphold brand standards.
    • Customer Service Oversight: Handle escalated customer issues professionally and promptly.
  • Requirements:
    • Minimum of 2 years in a supervisory or management role within food retail, QSR, bakery, or similar.
    • Experience leading small teams and managing rosters.
    • Strong communication skills and a calm, solutions-oriented approach.
  • Bonus:
    • Experience in baking, decorating, or food preparation environments.
  • Ideal Candidate:
    • Confident, reliable, and proactive.
    • Self-motivated and able to work independently without micro-management.