Welcoming Guests as Hotel Receptionists

6 days ago

Newcastle, New South Wales, Australia beBeeService Full time
Hotel Reception Job\

The Hotel Reception is a dynamic and engaging role where you will be the primary point of contact for our guests, providing exceptional service and ensuring their stay is memorable. In this position, you will work closely with an awesome team to deliver outstanding guest experiences.

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Key Responsibilities:\

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  • Process reservations and manage front desk operations efficiently.\
  • Provide top-notch customer service, handling guest enquiries and requests professionally.\
  • Anticipate and address guest needs promptly, ensuring their satisfaction.\
  • Collaborate effectively with departments to achieve seamless hotel operations.\
  • Resolve any guest complaints or issues efficiently and professionally.\\/ul>\

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