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Financial Service Expert

3 weeks ago

Parramatta Park, Queensland, Australia beBeeCustomer Full time $80,000 - $110,000
Job Role Summary

The Loan Variations Officer is a pivotal position within our organization, focusing on delivering exceptional customer service and efficiently processing loan variation requests.

Key Responsibilities:

  • Process customer and broker loan servicing inquiries.
  • Evaluate loans for approval or decline in accordance with established Bank policies while providing strong support to internal and external stakeholders.
  • Maintain effective communication with customers and stakeholders through various channels.
  • Respond promptly to customer inquiries and provide status updates.
Essential Skills and Qualifications

To excel in this role, you will need:

  • Previous experience working in fast-paced, customer-centric environments.
  • Proven expertise in loan servicing, gained through Banking experience.
  • A minimum of 2–3 years of credit/lending experience, encompassing analysis of self-employed applications and existing loan management.
About Our Organization

We are a well-established financial institution dedicated to supporting customers across various financial services. We empower individuals to reach their full financial potential, enabling them to create a better tomorrow.

We foster an innovative culture, valuing inclusivity, flexibility, and employee wellbeing. Our team members are at the heart of our organization, driving connections, fostering a sense of belonging, and delivering meaningful work outcomes.