Digital Platform Transition Specialist
2 weeks ago
Job Summary: We are seeking a skilled Customer Solutions Consultant to join our team at Ethos BeathChapman. This is an exciting opportunity for a professional to provide comprehensive support to clients during their migration to a new digital platform.
Key Responsibilities:
- Oversee service delivery and support for clients in the designated industry portfolio, ensuring seamless onboarding to the digital platform.
- Coordinate effectively between clients and Group Operations to facilitate a smooth transition.
- Address client inquiries within established service standards, ensuring issues are resolved competently and ethically.
Key Capabilities and Experience:
- Cultivate a deep understanding of key clients and their industry sectors to deliver exceptional service.
- Maintain meticulous attention to detail in all communications with clients and Group Operations.
- Demonstrate a strong commitment to service excellence and operational risk management.
Success Metrics:
- Customer Service and Satisfaction: Measure customer satisfaction through external surveys and feedback, focusing on the Net Promoter Score (NPS).
- Risk Management Metrics: Monitor various risk management indicators.
- Service Delivery and Support: Evaluate performance against Service Level Agreements (SLAs) for service delivery and support.
About the Role: This is a 6-month contract with a high possibility of extension. The successful candidate will work closely with clients and Group Operations to ensure a seamless transition to the digital platform.
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Digital Platform Specialist
6 days ago
Sydney, New South Wales, Australia Commonwealth Bank of Australia Full timeWe are seeking a highly skilled Digital Platform Specialist to join our team at the Commonwealth Bank of Australia. In this role, you will be responsible for ensuring the smooth operation and maintenance of our digital platforms.The successful candidate will have excellent problem-solving skills, with the ability to work independently and as part of a team....
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Digital Activation Specialist
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Digital Platform Manager
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Digital Marketing Specialist
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Digital Marketing Specialist
4 weeks ago
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Digital Marketing Specialist
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Digital Transformation Specialist
6 days ago
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Digital Media Platform Analyst
2 weeks ago
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Digital Quality Assurance Specialist
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Digital Programmatic Operations Specialist
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Digital Media Platform Specialist
4 weeks ago
Sydney, New South Wales, Australia Woolworths Group Full timeJob SummaryThe Digital Media Platform Specialist will be responsible for managing and optimizing digital media feeds to drive business growth and customer engagement. This role will involve working closely with cross-functional teams to develop and implement data-driven strategies, leveraging expertise in digital advertising principles, campaign automation,...
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Digital Solutions Specialist
6 days ago
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Digital Media Platform Expert
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IT Service Management Lead
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Sydney, New South Wales, Australia Woolworths Group Full timeWe are seeking a Digital Media Platform Specialist to join our dynamic team at Woolworths Group. As a specialist in this role, you will be responsible for delivering seamless feed-based advertising media and ensuring the successful integration of new platform capabilities into our existing feed management process.About UsWoolworths Group is a leading...
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Digital Media Platform Expert
5 days ago
Sydney, New South Wales, Australia Woolworths Group Full timeCompany OverviewWe are a leading business in the Woolworths Group, dedicated to delivering exceptional experiences for our customers.Salary and Benefits$120,000 - $180,000 per annum (including salary sacrifice options) plus additional benefits.Job DescriptionThis role is focused on driving excellence in data-driven marketing solutions. As a Digital Media...
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Digital Campaign Specialist
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Digital Data Entry Specialist
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Principal Platform Engineer
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Sydney, New South Wales, Australia Commonwealth Bank of Australia Full timeDigital Transformation SpecialistAs a Principal Platform Engineer at Commonwealth Bank of Australia, you will play a crucial role in ensuring the reliability, availability, and performance of our digital banking platforms. You will work closely with cross-functional teams to implement site reliability principles and practices, troubleshoot complex issues,...
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Digital Media Platform Expert
1 week ago
Sydney, New South Wales, Australia Woolworths Group Full timeAbout WooliesXWooliesX is a business within the Woolworths Group, one of Australia's largest retailers. Our mission is to bring the best of Woolworths Group to our customers.Job SummaryWe're seeking a highly skilled Digital Media Platform Specialist to join our team. As a key member of our digital marketing team, you will be responsible for delivering...