Service Excellence Ambassador
5 days ago
We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Volvo Trucks in Perth. As the first point of contact for our customers, you will play a pivotal role in delivering exceptional service and ensuring a seamless experience for all visitors.
- Main Responsibilities:
- Customer Relations & Reception Management:
Provide exceptional service by managing the reception area and acting as the main point of contact for customers. Your friendly and professional demeanor will set the tone for every interaction. - Service Scheduling & Planning:
Take charge of the planning and scheduling of customer service appointments, ensuring smooth operations by coordinating the workshop planner and customer service plans with precision. - MOT and Service Coordination:
Handle the seamless booking of MOTs and both planned and unscheduled work in compliance with VOSA requirements, ensuring that every detail aligns with industry standards. - Communication & Updates:
Keep customers in the loop by providing timely updates before, during, and after any work is completed. Maintain accurate records in the workshop planner and relevant systems to ensure smooth communication across teams. - Contract & Service Details:
Update customers and workshop teams on contract types and work progress, proactively liaising between the two to ensure all incremental work is authorized promptly. - Job Documentation Accuracy:
Ensure the accuracy of job documentation received from the workshop, reviewing it meticulously to ensure smooth billing and service completion. - Invoicing & Customer Satisfaction:
At the point of vehicle collection, prepare and provide invoices to customers. Resolve any queries or objections quickly, maintaining a positive relationship. Follow up after the service to ensure customer satisfaction and address any concerns. - Administrative Support:
Support the depot with various administrative tasks, contributing to the efficiency of the operation and ensuring every detail is managed with care.
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Customer Service Ambassador
2 days ago
Perth, Western Australia ClearCompany Full timeAt ClearCompany, we are seeking a highly skilled Customer Service Ambassador to join our Front Office Team as a Guest Service Agent on a casual basis.Your primary responsibilities will include:Deliver exceptional service excellence to guests from check-in to check-out and everywhere in between.Be the first point of contact for guests and visitors, providing...
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Customer Service Ambassador
2 days ago
Perth, Western Australia Varsity Bar Joondalup Pty Full timeJob Overview:The Customer Service Ambassador is responsible for delivering exceptional customer experiences in a fast-paced restaurant environment. This role requires strong communication skills, attention to detail, and the ability to work well under pressure.Key Responsibilities:Delight Customers: Provide outstanding service by greeting customers warmly,...
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Fashion Ambassador
1 hour ago
Perth, Western Australia Country Road Group Full timeWe are seeking a passionate brand ambassador who is dedicated to delivering exceptional customer experiences through knowledgeable service and seamless execution of operational processes.Key ResponsibilitiesOur customers are at the heart of everything we do - always put the customer first by providing an exceptional customer experience through great service,...
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Customer Service Ambassador
7 days ago
Perth, Western Australia Gdaygroup Full timeThe Customer Service Ambassador - Margaret River is a fantastic opportunity to join our front office team at Discovery Parks Margaret River. As a key member of our hospitality team, you will be responsible for providing a warm welcome to our guests, processing their arrivals and departures, and ensuring their stay with us is enjoyable and memorable.About...
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Customer Experience Ambassador
2 days ago
Perth, Western Australia BWS Full timeBWS is a vibrant retail environment that values diversity and inclusion. As a Customer Experience Ambassador, you will be at the heart of our customer experience, ensuring that every customer interaction is positive and memorable.ResponsibilitiesYou will actively engage with customers, providing them with information about our products and services.Advocate...
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Front Office Ambassador
6 days ago
Perth, Western Australia ClearCompany Full timeWe are currently seeking a charismatic Front Office Ambassador to enhance the guest experience at ClearCompany.Your responsibilities will include:Delivering outstanding service, fostering a culture of hospitality and warmth.Developing strong relationships with guests, understanding their needs and preferences.Maintaining accurate records of guest...
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Sales Ambassador
7 days ago
Perth, Western Australia Swarovski Full timeWe are searching for a charismatic Sales Ambassador - Crystal Expert to help us create unforgettable experiences for our customers. As a key member of our team, you will be responsible for showcasing our crystal-based products and providing exceptional customer service.About the JobYou will work closely with our customers to understand their needs, share...
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Fashion Sales Ambassador
1 hour ago
Perth, Western Australia Country Road Full timeWe're seeking passionate brand ambassadors who are committed to delivering exceptional customer experiences through knowledgeable service and seamless operational execution.Role OverviewThis role is a great opportunity for fashion-forward individuals who are dedicated to collaborating with our team to drive results.Key Responsibilities:Provide an exceptional...
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Global Experience Ambassador
2 days ago
Perth, Western Australia Black Swan Summit Full time**Company Overview:**The Black Swan Summit is a premier event platform that brings together global thought leaders, industry experts, and innovators to share knowledge, insights, and best practices.We're committed to delivering exceptional experiences that inspire, educate, and connect our attendees. As a member of our elite event crew, you'll play a vital...
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Australian Craft Beer Ambassador
6 days ago
Perth, Western Australia CBCo Brewing Full timeJob OverviewWe are looking for a skilled and motivated individual to fill the role of Australian Craft Beer Ambassador. As a key ambassador for our brand, you will be responsible for promoting our products and building relationships with key stakeholders in the hospitality industry.Main Responsibilities:Develop and implement effective sales strategies to...
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brand ambassador
6 days ago
Perth, Western Australia CBCo Brewing Full timeEstablished in 2004, CBCo Brewing is a fast-growing Australian owned independent craft brewery. Born in Margaret River, CBCo expanded to an east coast home Port Melbourne in 2016. With an increasing product range and an evolving beer program CBCo has grown to a National brand on and off premise.We are looking for a Brand Ambassador specialized in servicing...
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Customer Service Ambassador Perth Hub
6 days ago
Perth, Western Australia Hgvtraders Full timeOur Perth hub is committed to delivering exceptional customer service. As a dedicated Customer Service Ambassador, you will be the first point of contact for our valued clients, playing a pivotal role in managing the reception area and ensuring customers feel well-informed and supported at every stage of their journey with us.About the RoleCustomer Relations...
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Brand Ambassador Partner
5 days ago
Perth, Western Australia Presentail SA Full timePresentail SA is working in partnership with CHEP to deliver an exciting opportunity for a Brand Ambassador Partner. The successful candidate will play a key role in auditing and retrieving pallets from retail and industrial sites across Glasgow and surrounding areas.ResponsibilitiesAudit and retrieve pallets from retail and industrial sitesData cleansing to...
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Service Ambassador
2 days ago
Perth, Western Australia Light Years Full timeCompany OverviewLight Years is a modern Asian restaurant that offers a unique dining experience with delicious share-style food, unique cocktails, and friendly wait staff. Our team is passionate about providing exceptional customer service and creating a fun and welcoming environment for our guests.Salary and BenefitsWe offer a competitive salary, tips, and...
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Active Fashion Ambassador
2 days ago
Perth, Western Australia Lorna Jane Pty Full timeAt Lorna Jane Pty, we inspire individuals to live a life they love through Active Living.We are a global brand empowering women to be their best selves, driven by our Big 5 values: Community, Environmental Stewardship, Integrity, Respect, and Teamwork.About the Role:A casual Active Stylist is sought for the Lorna Jane Karrinyup store, passionate about...
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brewing brand ambassador
5 days ago
Perth, Western Australia CBCo Full timeAdd expected salary to your profile for insightsEstablished in 2004, CBCo Brewing is a fast growing Australian owned independent craft brewery. Born in Margaret River, CBCo expanded to an east coast home Port Melbourne in 2016. With an increasing product range and an evolving beer program CBCo has grown to a National brand on and off premise.We are looking...
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brewing brand ambassador
1 day ago
Perth, Western Australia CBCo Full timeAdd expected salary to your profile for insightsEstablished in 2004, CBCo Brewing is a fast growing Australian owned independent craft brewery. Born in Margaret River, CBCo expanded to an east coast home Port Melbourne in 2016. With an increasing product range and an evolving beer program CBCo has grown to a National brand on and off premise.We are looking...
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Camping and Adventure Ambassador
5 days ago
Perth, Western Australia Austrack Campers Full timeCamping and Adventure Ambassador WantedAustrack Campers is seeking an enthusiastic and experienced Sales Representative to join our team in Perth. As a key player in our showroom, you will provide exceptional customer service and industry expertise, helping customers make informed decisions about their outdoor adventures.In this role, you will work primarily...
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Service Excellence Manager
2 days ago
Perth, Western Australia Alinta Energy Full timeWe're seeking an experienced leader to join our team as the Head of Customer Service Excellence. In this role, you'll be responsible for driving customer experience improvements across our contact centres, identifying opportunities for growth, and developing strategic plans to deliver exceptional customer outcomes.Key Skills and QualificationsBachelor's...
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Service Excellence Coordinator
1 week ago
Perth, Western Australia SCENTRE GROUP LIMITED Full timeThe RoleWe're seeking a Concierge Supervisor to join our Centre Experience team at Westfield Booragoon. As a key member of our team, you'll be responsible for leading the concierge services team in delivering high-quality personalised customer service to our centre visitors. You'll build and maintain a customer-centric culture, manage team performance, and...