Food and Beverage Operations Manager

4 weeks ago

Mount Dandenong, Australia RACV Full time

At RACV Healesville Country Club & Resort, in Victoria's Yarra Valley, we're seeking a driven hospitality leader to join our fine dining restaurant, Banyalla Restaurant. This award-winning restaurant recently won the best Regional Hotel Restaurant in Victoria, and we're looking for someone with a passion for their trade to help us maintain our high standards.

The Role

As our Food and Beverage Supervisor, you'll play a key role in ensuring our guests have an excellent experience. You'll assist our management team to coordinate service, ensuring all OH&S policies and procedures are being adhered to, resolving customer complaints, and guaranteeing the quality of work meets required standards.

A Day in the Life

You'll be rostered to meet the peak and flow of business demands, shifts will vary across a 7-day rotating roster including evenings, weekends, and public holidays. You'll be working across a range of events in a fast-paced environment, leading by example and inspiring a large team to provide exemplary customer service through your excellent communication skills.

We're Offering...

  • A competitive salary + weekend & evening penalties
  • Discounts on RACV products & services, including our portfolio of 8 resorts
  • Uniform provided + subsidised meals while you're on shift

We're Looking for...

Someone who will live and breathe the RACV IACT values; Innovation, accountability, care, and one team. In addition to:

  • Previous experience in a similar leadership role, preferably within a 4-5* hotel environment
  • Ability to work across a range of events in a fast-paced environment
  • Ability to lead by example and inspire a large team to provide exemplary customer service through your excellent communication skills
  • A passion for hospitality and a professional can-do attitude with the ability to anticipate member needs
  • Must have availability and flexibility to work across a 7-day roster including weekends, evenings, peak holiday periods, and public holidays

About Us...

As Victoria's largest member organisation, we have a powerful organisational vision: to improve the lives of Victorians by addressing their needs in the areas of mobility, home, and leisure. Our two RACV Clubs are an integral part of making this a reality, providing valuable places to connect for our guests and members.

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