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Bar Service Associate

2 months ago

Sydney Olympic Park, New South Wales, Australia Novotel Full time

Job Summary

We are seeking a skilled and enthusiastic Bar Service Associate to join our team at Novotel. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests and ensuring a memorable experience at our bar.

Key Responsibilities

  • Guest Service
    • Greet guests in a friendly and professional manner and take beverage orders.
    • Prepare and serve a variety of alcoholic and non-alcoholic beverages, including cocktails, beer, wine, and soft drinks.
  • Bar Operations
    • Ensure that the bar area is stocked with necessary supplies such as glasses, garnishes, and ingredients.
    • Maintain a clean and organized bar area, ensuring adherence to health and safety standards.
  • Customer Service
    • Check customers' identification to ensure legal age for alcohol consumption.
    • Handle customer queries and complaints in a courteous and professional manner.
  • Team Collaboration
    • Collaborate with other team members to create a positive and efficient work environment.

Requirements

  • Previous experience as a Bar Attendant, Bartender, or in a similar role is preferred but not essential.
  • Experience in customer service or hospitality is advantageous.
  • Understanding of cocktails
  • Customer service focus
  • A true desire to provide impeccable service
  • A creative, resilient and enthusiastic personality
  • Your Responsible Service of Alcohol (RSA) Certificate
  • The ability to be curious and listen to guests and the drive to make the impossible happen
  • The ability and flexibility to work various rostered shifts, including early mornings, late evenings and on weekends

What We Offer

As a Bar Service Associate at Novotel, you will receive fully laundered uniforms, fantastic career and development opportunities, access to Accor Academy and Typsy training platforms, wellness benefits, hotel discounts, and worldwide benefits.