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Technical Case Manager
2 months ago
Fuse Recruitment is seeking a skilled Technical Case Manager to join our client's team in Tweed Heads. As a Technical Case Manager, you will play a crucial role in helping individuals navigate the workers' compensation process.
Key Responsibilities- Provide technical support to case managers to ensure claims teams achieve performance and KPI targets.
- Identify continuous improvement opportunities and work with the team to implement effective solutions.
- Develop and implement strategies to support the achievement of key performance and remuneration measures.
- Strong technical experience in NSW workers' compensation claims.
- Proven experience coaching and mentoring case managers in the workers' compensation industry.
- Demonstrated understanding and application of relevant NSW Workers Compensation laws and regulations.
- Monthly RDOs.
- Up to $128,000 + relocation package.
- Beautiful office location with a corporate wellbeing program.
- Ongoing training, development, and mentoring.