Healthcare Customer Service Specialist
5 days ago
At National Pharmacies, we are committed to providing outstanding advice and customer service while creating a healthier nation, one member at a time.
We are seeking a skilled Pharmacy Assistant to join our team in delivering high-level customer service while being informative and providing advice on a range of health and beauty products and services. As a Pharmacy Assistant, you will also participate in stock management and merchandising activities, point-of-sale operation, cash handling, housekeeping, and accepting prescriptions for processing.
This is a unique opportunity to build a career in an organisation that will support your ongoing professional development and offers career progression. A broad range of employee benefits are available, including pharmacy membership and gym discounts, as well as an active social club.
Key responsibilities include:
- Providing friendly and professional customer service and advice on a range of health and beauty products
- Suggesting products that meet customers' needs and closing sales
- Explaining how products work and demonstrating how to use them
- Being committed to attending regular training sessions
- Operating a cash register and EFTPOS facilities effectively
- Managing inventory and ensuring displays are merchandised appropriately
- Working flexibly across stores within your cluster
To succeed in this role, you will have well-developed communication and interpersonal skills, excellent personal and professional presentation, be energetic, and dedicated to providing exceptional customer service. You will also possess experience with cash handling and EFTPOS systems, excellent communication skills, the ability to work flexible hours, and a willingness to supply or undergo a police check prior to commencement.
The estimated salary for this role is $60,000 - $80,000 per annum, depending on experience and location.
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