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S&S Banking Consultant, Runaway Bay QLD

2 months ago

Gold Coast, Queensland, Australia Australia and New Zealand Banking Group Limited Full time
About Us

At Australia and New Zealand Banking Group Limited, you can build a career with exceptional growth potential, within a culture of purpose and belonging. As part of our organization, you'll be part of a team that values diversity and inclusion, and is committed to making a positive impact in the communities we serve.

About the Role

As a Sales and Service Banking Professional, you will be responsible for providing outstanding levels of sales and service to customers, supporting them through face-to-face interaction and inbound and outbound calls. You will be the primary point of contact for customers, providing timely and accurate information on banking products and services, and resolving customer inquiries and issues.

Key Responsibilities
  1. Deliver exceptional customer service, ensuring that customers feel valued and supported.
  2. Provide accurate and timely information on banking products and services, and resolve customer inquiries and issues.
  3. Work collaboratively with colleagues to achieve team and business objectives.
  4. Contribute to a culture of continuous learning and improvement, staying up-to-date with industry trends and best practices.
  5. Ensure compliance with all relevant policies, procedures, and regulatory requirements.
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong problem-solving and analytical skills.
  • Ability to work collaboratively as part of a team.
  • Commitment to delivering exceptional customer service.
What We Offer

We offer a range of benefits and opportunities for growth and development, including:

  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional development.
  • Collaborative and supportive work environment.
  • Recognition and rewards for outstanding performance.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional customer service and have a strong desire to succeed in a dynamic and fast-paced environment, we encourage you to apply for this role.