IT Manager

Job Title: Information Technology Manager

Job Summary:

We are seeking an experienced Information Technology Manager to oversee and manage our IT Department at Shangri-La The Marina, Cairns. The successful candidate will be responsible for improving the utilization of our information systems through liaison with management and monitoring of data input and output, ultimately enhancing our customer service.

Key Responsibilities:

• Installs and maintains applications software and keeps pace with upgrade versions.
• Diagnoses and repairs LAN hardware devices, maintains bridges, gateways, modems, and routers, and monitors network performance with the network cabling.
• Performs complete daily backup of all data for storage on site.
• Ensures the safety, security, and integrity of all hardware, software, and data.
• Maintains strict use of password controls, ensuring that passwords are changed with regularity.
• Monitors all system software and utilities and advises the Financial Controller of relevant issues arising from same.
• Prepares the Information Systems Department annual budget in line with the strategic plan.
• Maintains the confidentiality and security of information to which he/she is privy and is aware that failure to comply with this requirement is considered a serious breach of hotel policy and may be grounds for summary dismissal.
• Prepares and maintains Disaster Recovery contingency plans for possible emergency downtime situations and engages all necessary support functions as is deemed necessary to minimize disruption of hotel function.
• Prepares and maintains a Strategic plan for the Information Systems Department and systems for the next 5 years.
• Adheres to hotel procedures relating to security and fire.

About You:

• Minimum of 5 years of experience in an Information Technology Manager role.
• A Degree Qualified in Information Systems.
• Excellent communication skills in reading and writing.
• Experience with Hotel computer systems.
• An understanding of workplace practices in Occupational Health and Safety.
• Must be available for after-hours paging 24 hours a day, 7 days a week for IS-related problems at the hotel.

What's in it for you:

• The opportunity to work at an iconic Cairns luxury hotel.
• Career progression and development opportunities.
• Discounted city car parking.
• Dry cleaning allowance.
• Duty meals provided in a fully staffed and maintained staff canteen.
• CBD location on the Cairns waterfront.
• Accommodation discounts with the group.
• Shangri-La Academy for professional development and learning.
• Other Staff discounts, offers, and more.

Only candidates with the right to work permanently in Australia will be considered for this position.