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IT Service Management Professional

2 weeks ago

Melbourne City Centre, Victoria, Australia Sysintegra Pty Ltd Full time

Welcome to Sysintegra Pty Ltd, where we strive to deliver exceptional IT services. We are currently seeking a highly skilled Technical Business Analyst to join our team in Melbourne/Sydney. As a ServiceNow expert, you will play a crucial role in designing and implementing solutions that drive business value.

Job Description:

About Us

We provide a 360-degree service that encompasses software implementation, process optimization, custom business app development, integration, change management, and full lifecycle support. Our goal is to simplify and automate business processes, ensuring a seamless customer experience.

The Opportunity

We are looking for a talented ServiceNow Business Analyst to join our team. Your primary responsibilities will include facilitating stakeholder discussions, designing user stories, and producing specifications in line with customer needs.

Required Skills:

  • Excellent communication and problem-solving skills
  • Proven expertise in ServiceNow configuration and customization
  • Ability to work collaboratively with cross-functional teams
  • Knowledge of agile methodologies and hybrid delivery models