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Retail Store Manager

2 months ago


Marrickville, Australia Sussan Full time

As a seasoned leader, you'll oversee all aspects of our store, guiding your team to deliver exceptional customer experiences and drive sales results. Your role involves managing daily operations, from boosting sales and handling budgets to delivering outstanding customer service.

With your proven experience, you'll thrive in supporting and mentoring your team, nurturing their growth and development. Your passion for people is evident in your ability to engage and motivate, making work not just productive but enjoyable.

About the Role:

As our new Store Manager, you'll be responsible for:

  • Monitoring store performance and identifying opportunities to optimise sales results.
  • Enhancing customer experience with friendly and attentive service, strong product knowledge and up-to-date styling advice.
  • Creating an environment of trust, confidence, and respect in-store while also inspiring, coaching, and supporting the growth of the team members.
  • Managing new stock deliveries and curating the store's visual merchandising.
  • Handling all administrative tasks for your store, including payroll, banking, and efficient rostering.

Why will you love working with us?

  • Set yourself up for success with our comprehensive online learning program followed by in-store training with your Business Manager.
  • Access to Management Development Programs for fantastic career pathways to the broader Sussan Group business.
  • Generous 50% team member discount on Sussan product and the opportunity for monthly and seasonal bonuses.
  • Additional discount across our Sportsgirl and Suzanne Grae brands.
  • Work-life balance with a 3-day weekend on a fortnightly rotating roster and no Sunday shifts.
  • Discounted private health insurance through Medibank Private.
  • Team member referral program.
  • Involvement in Sussan's 18-year partnership with Breast Cancer Network Australia – BCNA.

At Sussan, we're passionate about creating beautiful and thoughtful collections that fit every woman's lifestyle. We celebrate diversity and advocate inclusion, and we're committed to continuous learning and developing our team members in their careers.