Retail Sales Associate

6 days ago

Bathurst, Australia Bernardi Group Full time

About The Role:

In this position, you will be the 'face' of the Bernardi Group, providing exceptional customer service and ensuring a positive shopping experience for our valued customers. As a key member of our team, you will be responsible for delivering polite and friendly service, assisting with customer queries, and maintaining a clean and organized store environment.

Responsibilities:

Key responsibilities include:

  1. Customer Service: Provide outstanding customer service, responding to customer inquiries, and resolving any issues in a professional and courteous manner.
  2. Store Operations: Maintain a clean and organized store environment, including restocking shelves, rotating stock, and ensuring all products are presented in an attractive and appealing manner.
  3. Teamwork: Work collaboratively with other team members to achieve sales targets, maintain high standards of customer service, and support the overall success of the store.
  4. Adaptability: Demonstrate flexibility and adaptability in a fast-paced retail environment, responding to changing customer needs and priorities.
  5. Communication: Maintain effective communication with colleagues, management, and customers, ensuring clear and concise information is shared and understood.

Requirements:

To be successful in this role, you will need:

  1. Excellent Communication Skills: Strong verbal and written communication skills, with the ability to interact with customers and colleagues in a professional and courteous manner.
  2. Customer Service Focus: A genuine passion for delivering exceptional customer service, with a focus on meeting and exceeding customer expectations.
  3. Teamwork and Adaptability: Ability to work collaboratively with others, demonstrating flexibility and adaptability in a fast-paced retail environment.
  4. Basic Math Skills: Basic math skills, with the ability to accurately handle cash and operate a point-of-sale system.
  5. Reliability and Punctuality: A strong commitment to reliability and punctuality, with the ability to work a variety of shifts, including evenings and weekends.

About Us:

The Bernardi Group is a dynamic family-owned company operating independent supermarkets in the Central West and Riverina areas of New South Wales. We are committed to delivering an exceptional shopping experience for our customers through quality produce, everyday lower prices, and by supporting local growers and businesses.

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