ICT Solutions Specialist
4 days ago
At Whizdom, we are looking for a skilled ICT Solutions Specialist to join our team of highly qualified professionals. The successful candidate will be part of a multi-disciplined team accountable for the design and implementation of complex cloud-based environments.
Key Responsibilities- Collaborate with solution architects and business users to document solution definitions and create user stories.
- Design and develop user stories for user interfaces and present them to stakeholders to gain consensus on requirements.
- Identify new areas for product development by analysing stakeholder requirements, behaviours, and system gaps.
- Enhance existing workflow through resourceful project management, process improvement, and process automation.
- Provide data analysis, generate reports, listings, and graphs in various tools.
- Assist QA teams in creating test strategy, test cases, and maintaining test plans and logs.
- Perform GAP analysis by identifying existing technologies and documenting enhancements to meet end-state requirements.
The ideal candidate must have:
- Experience in Agile practices.
- Good knowledge of software development processes, especially software requirement analysis.
- Positive attitude towards conducting research and applying emerging technologies.
- Exceptional communication skills with demonstrated ability to communicate effectively with both technical audiences and business users.
- Good presentation, time management, and client relation skills.
- Good command of English communication (oral and written).
- Good interpersonal and collaboration skills, strong team working ability.
- Experience with project management software such as Atlassian JIRA.
We offer a competitive salary and benefits package, opportunities for professional development and career progression, a supportive and inclusive work environment, and the chance to work on innovative projects with a global impact.
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