ICT Solutions Specialist

4 days ago


Canberra, ACT, Australia Whizdom Full time

At Whizdom, we are looking for a skilled ICT Solutions Specialist to join our team of highly qualified professionals. The successful candidate will be part of a multi-disciplined team accountable for the design and implementation of complex cloud-based environments.

Key Responsibilities
  • Collaborate with solution architects and business users to document solution definitions and create user stories.
  • Design and develop user stories for user interfaces and present them to stakeholders to gain consensus on requirements.
  • Identify new areas for product development by analysing stakeholder requirements, behaviours, and system gaps.
  • Enhance existing workflow through resourceful project management, process improvement, and process automation.
  • Provide data analysis, generate reports, listings, and graphs in various tools.
  • Assist QA teams in creating test strategy, test cases, and maintaining test plans and logs.
  • Perform GAP analysis by identifying existing technologies and documenting enhancements to meet end-state requirements.

The ideal candidate must have:

  1. Experience in Agile practices.
  2. Good knowledge of software development processes, especially software requirement analysis.
  3. Positive attitude towards conducting research and applying emerging technologies.
  4. Exceptional communication skills with demonstrated ability to communicate effectively with both technical audiences and business users.
  5. Good presentation, time management, and client relation skills.
  6. Good command of English communication (oral and written).
  7. Good interpersonal and collaboration skills, strong team working ability.
  8. Experience with project management software such as Atlassian JIRA.

We offer a competitive salary and benefits package, opportunities for professional development and career progression, a supportive and inclusive work environment, and the chance to work on innovative projects with a global impact.



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