System Integration and Automation Professional

3 days ago


Sydney, New South Wales, Australia Wipro Technologies Full time

We are looking for a System Integration and Automation Professional to join our team at Wipro Technologies. In this role, you will be responsible for integrating systems and automating processes to improve efficiency and reduce costs.

Key Responsibilities:
  1. Bridging the gap between technology and business know-how to deliver client solutions
  2. Integrating systems and automating processes to improve efficiency and reduce costs
  3. Providing optimal solutions to clients with clear timelines

You will work closely with our on-site manager to ensure successful project delivery and provide off-site support as needed. You will also have the opportunity to develop your skills and knowledge through training and certifications.

Performance Parameters:
  1. Contribution to customer projects: Quality, SLA, ETA, number of tickets resolved, problem solved, number of change requests implemented, zero customer escalation, CSAT
  2. Automation: Process optimization, reduction in process/steps, reduction in number of tickets raised


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