Product Specialist

2 months ago


Melbourne, Victoria, Australia Veritas Recruitment Full time
Product Specialist Opportunity

We are seeking a dynamic and enthusiastic Product Specialist to join our team on a 12-month fixed term contract. As a Product Specialist, you will be the go-to expert on our electric range of vehicles, providing a premium experience to customers and supporting them throughout their purchase journey.

Key Responsibilities:
  • Guide customers through vehicle options, highlighting features and benefits.
  • Generate high-quality leads for the dealer network.
  • Build and maintain strong customer relationships to ensure satisfaction and loyalty.
  • Follow up with customers and dealers to maximize sales conversion.
  • Gather and summarize customer feedback for continuous improvement.
  • Accurately record all customer information in systems.
  • Ensure compliance with Financial Services regulations.
  • Collaborate effectively within the team to support the Business Development Centre's success.
  • Handle various enquiries and perform ad-hoc administrative tasks as needed.
Requirements:
  • Previous experience in a sales or customer service role, preferably within the automotive or hospitality industry.
  • Experience in a luxury segment or automotive retail environment is desirable.
What We Offer:
  • Work with a prestigious and innovative brand known for high-quality vehicles.
  • Join a team that values customer satisfaction and continuous improvement.
  • Enhance your skills and knowledge in the automotive industry and customer service.
  • Earn a competitive salary with additional superannuation benefits.


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