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Service Technician

2 months ago

Perth, Western Australia Zip Water Full time
About the Company

Zip Water is a world-class organization and market leader, renowned for manufacturing locally and exporting globally. As part of the Culligan Group of Companies, we lead the world in healthy and sustainable drinking water solutions and services. Together, we bring clean, safe, and soft water to over 100 million consumers worldwide, saving approximately 40 billion single-use plastic bottles annually.

About the Role

We are seeking an experienced Service Technician (fully qualified plumber) to provide installation and service work on our boiling and chilled water units. As a Service Technician at Zip Water, you will excel in customer-focused environments, possess exceptional fault-finding skills, and demonstrate attention to detail. Your reliability will be unwavering, and you will take pride in being organized and presenting yourself in a professional manner.

Key Responsibilities
  • Install and service boiling and chilled water units
  • Provide exceptional customer service and support
  • Conduct thorough fault-finding and problem-solving
  • Manage time efficiently and effectively
  • Deliver high-quality workmanship and attention to detail
Requirements
  • Full trade qualifications as a Plumber
  • Excellent fault-finding and problem-solving abilities
  • Able to manage time efficiently and effectively
  • Pride in delivering excellent customer service experience
  • Previous experience in the appliance industry, coffee machine, or hot water industry
  • Current driver's license
  • An Australian resident and eligible for a security clearance
Benefits
  • Work vehicle, uniform, laptop, and mobile phone provided
  • Access to a rewards platform, offering in-store and online savings from various retailers
  • Employee discounts on Zip products and services
  • Access to an Employee Assistance Program (EAP)
  • Refer a friend and be rewarded
  • A company passionate about the environment, hygiene, technology, and professional quality
  • Summit Fleet offers Zip/Waterlogic employees access to novated car leases
  • Commitment to ongoing learning and development, including Leadership and Career Development programs
  • Reward and recognition programs (The 5C's Excellence Award/Employee of the Year Award/Service Awards)
Requirements and Commitments
  • Fully vaccinated against Covid-19
  • Pre-employment medical, including a health, drug, and alcohol assessment