Experience 3D Printing and Customer Service Professional

2 weeks ago

Melbourne, Victoria, Australia beBeeCareer Full time $48,000 - $62,000

We are seeking a highly motivated individual to join our team as a 3D Printing and Customer Experience Associate.

This role involves working in a dynamic environment where you will gain hands-on experience with cutting-edge technology while serving customers in-person, online, and over the phone. You will be responsible for processing customer purchases and payments across various channels, preparing customer solutions packages, and handling incoming and outgoing shipments of 3D printers, scanners, consumables, and parts.

Key Responsibilities:

  • Process customer purchases and payments
  • Prepare customer solutions packages
  • Handle incoming and outgoing shipments
  • Inspect and document incoming goods for quality, count, and specifications
  • Maintain accurate records and contribute to improving processes within our established systems

Required Skills and Qualifications:

  • A genuine interest in technology
  • Excellent written and verbal communication skills
  • Strong computer proficiency and adaptability to new systems
  • A proactive, detail-oriented mindset with a focus on customer satisfaction

Benefits:

  • Career Development: Comprehensive training and professional growth opportunities
  • Employee Perks: Top-tier discounts on 3D printing products and consumables
  • Inclusivity: Join a diverse, inclusive team committed to sustainability and making a positive social impact

Schedule:

Day shift

Application Question(s):

Have you used a 3D Printer or Scanner before? If so, which one?

Education:

High School (Year 12) (required)

Work Authorisation:

Australia (required)

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