Dedicated Home Care Support Specialist

6 days ago


Laidley, Queensland, Australia Lutheran Services Full time

We are seeking a highly skilled and compassionate individual to join our team as an Administration Assistant at Tabeel Home Care, a part of Lutheran Services.

Tabeel Home Care supports older members of the Laidley community to stay in their own home for longer. Our mission is to deliver person-centred care, promoting independence, dignity, and a sense of belonging.

This is a fixed-term role, commencing from October 2024 to October 2025, working 20 hours per week, five days a week.

About the Role
  • Support the Home Care Manager in delivering prompt and accurate responses to service requests and stakeholders.
  • Triage all inquiries, directing them appropriately and communicating effectively with relevant stakeholders.
  • Undertake administrative tasks including document management, filing, archiving, document preparation, mail distribution, and maintaining contractor database information.
  • Contribute to continuous improvement ideas for the team and ensure compliance with home care requirements.
  • Perform any other duties as reasonably directed or required.
About You
  • You will possess strong customer service and administrative background.
  • You should be proficient in Microsoft products such as Word, Excel, and Outlook.
  • You will have strong organisational and time management skills with the ability to prioritise and manage multiple and competing work tasks.
  • You will have well-developed interpersonal skills and a professional demeanour.
  • You must maintain a valid Police Check or NDIS Worker Screening Clearance.
What We Can Offer
  • A professional work environment in an organisation that genuinely cares, values dedication and performance.
  • Learning and development opportunities.
  • Access to salary packaging that increase your take-home pay.
  • Good work-life balance.
  • Access to discounts, such as health insurance, holiday and travel, gym membership, IT, and home appliances.
  • Membership to our dedicated Employee Assistance Program.

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