Enterprise Support Specialist
4 weeks ago
Job Summary
The Enterprise Support Specialist is responsible for planning and overseeing enterprise-level support and service activities for NetApp products and services. This technical, customer-centric opportunity within our Support organization requires excellent communication and escalation management skills to provide high-quality support services in local languages. The role is critical to the assigned Sales Account Team in furthering the NetApp partner relationship and increasing sales by coordinating support activities for the account.
Key Responsibilities
- Work with NetApp customers and designated Account/Sales Teams to provide expertise in Personalized Service, Centralized Support Management, and Customized Proactive Care.
- Communicate clearly with customers, Sales, and Support Center, and act as a professional representative of the NetApp Global Support Organization.
- Manage complex, high-pressure situations, staying focused on the right priority and effectively handle time management.
Requirements
- Excellent written and verbal communication skills in English are mandatory. Proficiency in any other languages is highly welcome.
- 5+ years of applicable experience in post-sales management.
- Typically requires a minimum of 5 years of related experience with a bachelor's degree; or 3 years and a master's degree; or equivalent combination of applicable education/training/certifications and relevant years of professional work experience.
-
Enterprise Support Specialist
4 weeks ago
North Sydney Council, Australia NetApp Full timeJob Title: Enterprise Support SpecialistThe Enterprise Support Specialist plays a critical role in planning and overseeing enterprise-level support and service activities for NetApp products and services. This technical, customer-centric opportunity requires strong technical skills, communication, and escalation management skills to provide high-quality...
-
Enterprise Desktop Support Specialist
4 days ago
North Sydney Council, Australia NEC IT Solutions Australia Pty Ltd Full timeAbout the RoleWe are seeking an experienced Enterprise Desktop Support Specialist to join our Sydney-based team. As a key member of our End User Computing (EUC) group, you will provide high-level technical desktop support to our customers.Key ResponsibilitiesInstallation and relocation of EUC hardware such as desktops, laptops, and terminalsRemote desktop...
-
North Sydney Council, Australia Amazon Support Services Pty Ltd - D05 Full timeRole SummaryAs a key member of our team, you will design and deliver technology solutions to solve complex business problems for our Enterprise Support customers. You will work autonomously, but may seek direction at times from peers and your manager. You will consider the legacy of the systems you build with your team and how they will scale and evolve over...
-
Cloud Infrastructure Engineer
1 week ago
North Sydney Council, Australia Amazon Support Services Pty Ltd - D05 Full timeCompany OverviewAWS Enterprise Support is a dynamic team that works closely with customers to define the industry standard for cloud support. With a multi-billion dollar business, we provide top-notch service to start-ups and Fortune 500 enterprises alike.We're expanding our team of System Development Engineers (SysDe) who can tackle complex problems, work...
-
Enterprise Support Specialist
1 week ago
Sydney, New South Wales, Australia NICE Full timeAbout the RoleWe are seeking a highly skilled Enterprise Support Specialist to join our team at NICE. As a key member of our support team, you will be responsible for providing top-notch technical assistance and support to our customers.
-
North Sydney Council, Australia Amazon Web Services Australia Pty Ltd Full timeAbout the RoleWe are seeking a highly experienced Cloud Migration Specialist to join our team in Australia. As a key member of our Go-To-Market (GTM) Specialist Solution Architecture (SA) team, you will be responsible for leading GTM SA Mainframe for AWS Enterprise Applications, Migrations and Modernization. Your primary focus will be on creating sales...
-
Cloud Support Specialist
1 week ago
North Sydney Council, Australia Amazon Web Services Australia Pty Ltd Full timeAbout the RoleWe are seeking a highly skilled Cloud Support Specialist to join our Enterprise Support team at Amazon Web Services Australia Pty Ltd.
-
Enterprise Architecture Specialist
4 weeks ago
North Sydney Council, Australia SAP Full timeUnlock Business PotentialSAP is seeking a highly motivated Enterprise Architecture Specialist to join our team. As a key member of our sales team, you will be responsible for converting both inbound leads and outbound prospects into qualified sales opportunities for our Solution Sales Executives. Your primary goal will be to establish personal contact with...
-
Enterprise Architecture Specialist
4 weeks ago
North Sydney Council, Australia SAP Full timeUnlock Business PotentialSAP is seeking a highly motivated Sales Development Specialist to join our team. As a Sales Development Specialist, you will be responsible for converting both inbound leads and outbound prospects into qualified sales opportunities for our Solution Sales Executives part of our APJ Sales team.Key ResponsibilitiesEstablish personal...
-
System Dev Engineer, AWS Enterprise Support
6 months ago
North Sydney, Australia Amazon Support Services Pty Ltd - D05 Full timeWould you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help define the industry standard for cloud support? AWS Support is a multi-billion dollar business, and AWS Enterprise Support (ES) works with customers from start-ups to Fortune 500 enterprises, and from cloud-native organizations to those just getting...
-
Business Development Specialist
6 days ago
North Sydney Council, Australia SAP Full timeCompany OverviewSAP is a global market leader in enterprise software solutions, helping over 400,000 customers worldwide work more efficiently and effectively.We are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.SalaryOur competitive salary package offers an estimated annual income of $80,000...
-
Enterprise ITOM Solutions Specialist
1 week ago
North Sydney Council, Australia OpenText Full timeAt OpenText, we are one of the world's largest enterprise software providers. We deliver mission-critical technology and supporting services that help thousands of customers worldwide manage core IT elements of their business so they can run and transform—at the same time.The Opportunity:We are looking for an experienced Sales Specialist to create,...
-
Enterprise Architect
2 weeks ago
North Sydney Council, Australia SAP SE Full timeAbout the RoleAs a Principal Enterprise Architect at SAP, you will play a key role in shaping the digital future of our customers. Your expertise in enterprise architecture will enable us to deliver innovative solutions that drive business growth and transformation.About the TeamOur team is passionate about helping customers succeed in a rapidly changing...
-
Enterprise Desktop Support Specialist
2 days ago
North Sydney Council, Australia NEC IT Solutions Australia Pty Ltd Full timeNec IT Solutions Australia Pty Ltd is a leading technology company with a century-long history of innovation.We are shaping the most efficient businesses and creating a safer society by solving tomorrow's technology challenges.About the CompanyWith over 50 years in Australia, Nec has built a sophisticated technology and anything-as-a-service company which...
-
Enterprise Solutions Specialist
1 week ago
North Ryde, New South Wales, Australia Pronto Software Full timeAbout the Opportunity:We are seeking an experienced Enterprise Solutions Specialist to join our team at Pronto Software in North Ryde, NSW.Role Overview:In this role, you will provide first and second-level support services to our customers primarily via email and telephone. You will also engage with customers via multiple technology methods, document...
-
Enterprise Quality Assurance Specialist
5 days ago
North Sydney Council, Australia Fiserv Full timeFiserv is a global leader in Fintech and payments, empowering clients to innovate and succeed.Job OverviewAs an Enterprise Quality Assurance Specialist, you will be responsible for overseeing the testing of software features as part of a collaborative team. This role involves leading quality reviews of various applications, creating test plans and...
-
Enterprise Architect
4 weeks ago
North Sydney Council, Australia SAP Full timeAbout the RoleWe are seeking a highly skilled Enterprise Architect to join our team at SAP. As an Enterprise Architect, you will play a key role in helping our customers achieve their business goals by designing and implementing innovative solutions using SAP technologies.Key ResponsibilitiesLead and support the positioning and presentations with customer...
-
Enterprise GIS Technical Support Specialist
6 days ago
Sydney, New South Wales, Australia EBR Full timeEBR is looking for a talented Enterprise GIS Technical Support Specialist to join their team in Rozelle. This role offers a competitive salary of $80,000 - $100,000 per annum.Job DescriptionThe successful candidate will provide exceptional technical support for EBR's enterprise GIS systems, ensuring seamless operation and optimal performance. Key...
-
Enterprise Virtualisation Specialist
6 days ago
Sydney, New South Wales, Australia Talent Focus Full timeAbout the RoleAt Talent Focus, we are seeking a skilled Enterprise Virtualisation Specialist to join our team. In this role, you will play a crucial part in supporting the systems operating environment to meet business requirements.The ideal candidate will have strong technical expertise in VMware ESXi, vSphere, Cisco UCS, and Cisco Fabric Interconnects, as...
-
Enterprise Support Expert
4 days ago
Sydney, New South Wales, Australia Canva Full timeAbout CanvaCanva is a leading platform used by millions of people every day. Our mission is to empower users and make their experiences exceptional. As part of our Service Operations team, you will be the face of our company, interacting with customers to provide and process information in response to inquiries, concerns, and requests.Your RoleWe are seeking...