Mechanic Liaison Specialist

4 days ago

Ipswich, Australia beBeeAdvisor Full time $90,000 - $120,000

Job Overview:

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  • A Service Advisor plays a crucial role in providing exceptional customer service, technical advice and ensuring customer needs are met.">
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About the Role:

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  2. Provide technical support and guidance to customers and staff on vehicle maintenance and repair.">
  3. Book and coordinate jobs, process quotes, invoices and warranty claims efficiently.">
  4. Offer expert advice on vehicle make, model and issues, and recommend appropriate services.">
  5. Coordinate with colleagues to ensure timely completion of service jobs.">
  6. Deal with retail warranty policy adjudication and inform customers of expected costs and coverage.">
  7. Assist with warranty administration and inspect parts related to claims.">
  8. Maintain accurate records and reports as required.">
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Requirements:

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  • Minimum 2 years' experience in a similar role at a truck, car machinery or agricultural dealership.">
  • Prior mechanic qualification or relevant trade certification is highly desirable.">
  • Excellent communication, problem-solving and organisational skills are essential.">
  • Intermediate computer skills and proficiency in software applications used for job management and record-keeping.">
  • Ability to work effectively in a team environment and maintain confidentiality when dealing with sensitive information.">
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What We Offer:

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  • Ongoing training and professional development opportunities.">
  • A dynamic and supportive work environment that encourages collaboration and teamwork.">
  • A competitive salary and benefits package.">
  • Opportunities for career advancement and growth within the organisation.">

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