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Customer Service Coordinator

1 week ago

Brisbane, Queensland, Australia Animal Welfare League Qld Full time

About the Job Description:

The Administrative Assistant - Animal Shelter will be responsible for providing exceptional customer service to our visitors, answering phone calls and assisting with administrative tasks.

This role requires strong communication skills, the ability to develop working relationships, and exceptional time management skills to manage competing priorities in a fast-paced environment.

The ideal candidate will have a passion for animal welfare, experience in a high volume and intense customer service environment, and relevant qualifications or experience in administration.

  • Able to provide conflict resolution and problem solve
  • High attention to detail, accurate data entry and records maintenance
  • Strong computer literacy with experience with Microsoft Word and Excel
  • Experience in cat and dog care, behaviour assessment and management, disease prevention and management in a facility environment