Retail Service Leader

2 weeks ago

Canberra, ACT, Australia beBeeManager Full time $65,000 - $90,000
Assistant Concession Manager
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As a key member of our team, you will play a crucial role in driving the success of our concession store by creating a warm and genuine customer service experience. Your primary focus will be on building a high-performing team that is empowered to exceed expectations.

">Key Responsibilities:
  • Drive Customer Centricity: Foster a culture that creates a meaningful in-store experience for our customers.
  • Deliver Sales and Profit Growth: Collaborate with the team to achieve sales, profit, and productivity targets.
  • Support Concession Management: Ensure the team understands business objectives and commercial acumen.
  • Inspire and Empower Team Members: Lead by example, train, and develop your team to excel in their roles.
  • Embody Our Values: Demonstrate our core values of Customer Obsessed, Collaborative, Inspirational, Responsible, Dedicated To Quality in all aspects of your work.
Attributes We Seek:
  • Retail Passion: A genuine passion for the retail industry, exceptional service, and a strong sense of personal style and presentation.
  • Operational Excellence: Experience with managing budgets, interpreting financial reports, and generating efficient rosters.
  • Leadership Skills: Support the Concession Manager in managing team performance, productivity, training, and development.
  • Visual Merchandising: Operate at a high level of visual merchandising expertise.
  • Stakeholder Relationships: Build and maintain strong relationships with stakeholders across the business.
  • Career Progression: This opportunity is ideal for a full-time Sales Assistant or Supervisor seeking progression in their retail career.
Why Join Us:
  • Competitive Remuneration: A competitive remuneration package, including incentives.
  • Product Allowances: Seasonal product allowances and generous discounts for you and your immediate family on all Country Road, Trenery, Politix, Witchery, and Mimco products. Further offers and discounts available at David Jones.
  • Career Development: Excellent career progression involving regular training and on-the-job development.
  • Open Culture: A genuine, open, and high-performing culture.
  • Community Partnerships: Opportunity to become involved in our Corporate Social Responsibility program by supporting our community partnerships.
About Us:

Our company inspires modern Australian living every day. An icon since 1974, we are famous for our effortless style and quality designs that are made to last.

We are recognised as a leading responsible retailer, committed to supporting local partnerships with Australian farmers, manufacturers, and First Nations communities.

Our brand is renowned for championing industry-leading initiatives and was the first Australian fashion retailer to partner with Oritain to scientifically verify fibre origin, the Green Building Council to target best practice store design, and the Good Cashmere Standard by AbTF to support responsible cashmere production.

We are committed to embedding sustainability into our business by improving traceability through our supply chain, working with suppliers that uphold high environmental standards, and maintaining responsible sourcing strategies for key raw materials.

From our products to our partnerships and stores, we look to drive positive change so you can feel proud of every purchase you make with us.

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