Operational Leader

3 weeks ago

Parramatta Park, Queensland, Australia Programmed Full time

We are seeking an Operational Leader to ensure service excellence for a large social housing contract in Australia and New Zealand.

This role involves coordinating and monitoring subcontractor performance to guarantee safe, timely delivery of works that meet our client's quality standards.

The successful candidate will:

  • Deliver professional services that ensure client satisfaction.
  • Provide customers and service teams with updates on work progress and start dates.
  • Manage projects from planning through to completion.
  • Monitor work status and track project expenditures against budgets.
  • Ensure safe, successful, and profitable work outcomes.
  • Evaluate OH&S resources and requirements before starting work.
  • Clearly communicate work plans, requirements, and timelines to staff.
  • Oversee prompt resolution of site issues while promoting a culture of safety and compliance.

Our ideal candidate must enjoy working in a fast-paced environment and come from a similar role within the building industry (preferable residential, maintenance and repair). A trade or facility management background would also be an advantage.

They will also have:

  • Exceptional time management and organisational skills.
  • Intermediate skills in Microsoft Office programs - Word, Excel and Outlook.
  • Results-oriented individual with a strong work and service ethic.
  • Problem-solving skills with high-level attention to detail.
  • Excellent verbal and written communication skills.
  • Team player - collaborative in approach and working for the overall purpose of the team.
  • Minimum 2-3 years' experience in a similar role is preferred.

Essential qualifications include:

  • A Supervisor/Building or Trade/Apprenticeship Certificate or 5 years experience in a similar role.
  • Current valid NSW Driver's Licence.
  • Trade qualification(s) desirable and/or FM experience.
  • Demonstrated knowledge of building and construction - desirable.
  • Excellent time management and prioritisation skills.
  • Intermediate skills in MS Office Suite (Word, Excel, Outlook & PowerPoint).

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