Part-Time Banking Services Associate

7 days ago

Sydney, New South Wales, Australia beBeeCustomer Full time $70,000 - $95,000
Customer Service Representative Job Description

We are looking for a skilled Customer Service Representative to provide exceptional service and support to our customers. This part-time role involves working with customers via various channels, helping them with their banking needs, exploring new opportunities to find financial solutions that improve their position, and utilizing various technologies and systems.

  • This role requires experience in sales and service, preferably in retail, banking, or hospitality industries.
  • Cash handling experience and an accurate eye for detail are essential.
  • A learning mindset and ambition to build a career in banking are necessary.
  • Aptitude for technology and proficiency in MS Office programs/apps are required.
  • Honesty and integrity, taking pride in following procedures and policies in a regulated environment, are crucial.

To carry out this role successfully, you'll need to demonstrate flexibility in the workplace, take initiative, prioritize work, and problem-solve effectively.

Key Responsibilities:
  • Having conversations and interactions with customers via all channels.
  • Helping customers with their banking needs.
  • Exploring new opportunities to find financial solutions that improve their position.
  • Utilizing various technologies and systems, as well as cash handling and balancing.

What We Offer:

  • An opportunity to build a career in banking.
  • The chance to work with a leading member-owned bank.
  • Excellent training will be provided.
Requirements:
  • Experience in sales and service, preferably in retail, banking, or hospitality industries.
  • Cash handling experience and an accurate eye for detail.
  • A learning mindset and ambition to build a career in banking.
  • Aptitude for technology and proficiency in MS Office programs/apps.
  • Honesty and integrity, taking pride in following procedures and policies in a regulated environment.

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