Medical Receptionist and Administrative Assistant

3 days ago


Sydney, New South Wales, Australia MQ Health Full time
About the Role

We are seeking an experienced Medical Receptionist and Administrative Assistant to join our dynamic General Practice Clinic at Macquarie University Hospital in North Ryde. As a key member of our team, you will provide high-quality administrative support services to general and specialist practice clinicians in their clinic rooms.

Key Responsibilities
  • Provide administrative support and liaise with patients in person and over the phone
  • Manage patient appointments with clinicians
  • Ensure patients are billed in an accurate and timely manner
  • Update and maintain confidentiality of patient records
  • Communicate, liaise, and coordinate duties with other administrative and reception staff in the clinic and throughout other MQ Health and affiliated clinics
  • Reconcile end-of-day cash/EFTPOS and undertake associated banking tasks
About You

You will be an enthusiastic and professional individual who enjoys interacting with customers/patients to provide excellent customer service in each and every interaction. You will have previous reception and administration or customer service-related experience. You will enjoy working in a lively environment with excellent organisational skills and the ability to prioritise work while maintaining a high level of accuracy.

About Us

At MQ Health, we unite the best clinicians, the most qualified researchers, and the most dynamic teachers to lead the development of health and medical education and practice in Australia. We are Australia's first fully integrated university-led health sciences centre, combining excellence in clinical care with teaching and research. MQ Health brings together Macquarie University Hospital, MQ Health Clinics, and the Faculty of Medicine and Health Sciences.



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