Customer Service Liaison
2 weeks ago
About the Role
This role plays a vital part in making a great first impression on our customers, representing Workskil Australia with a professional and friendly demeanor.
", "Responsibilities": "We are looking for a skilled and enthusiastic individual to join our team as a Customer Service Officer. Key responsibilities include:
- Providing exceptional customer service and support
- Directing inquiries to the appropriate area in a timely manner
- Providing operational support to colleagues
To be successful in this role, you will need to have:
- Excellent administration skills and attention to detail
- Strong verbal and written communication skills
- Experience in a busy reception or front-of-house role
- Able to maintain a calm and professional approach in challenging situations
- Ability to work with diverse groups including culturally and linguistically diverse people, ex-offenders, youth, and disadvantaged groups
Workskil Australia is a national not-for-profit and charitable organisation that has been supporting Australians for almost 40 years.
We provide a range of employment, work experience, disability, youth, Indigenous, and community services across New South Wales, South Australia, Western Australia, and Victoria.
", "What We Offer": "As a Customer Service Officer with Workskil Australia, you will have the opportunity to work in a dynamic and supportive team, delivering exceptional customer service and support.
You will also have access to ongoing career development and a friendly, supportive environment.
", "How to Apply": "To apply for this role, please submit your cover letter and resume. We encourage you to combine these into one file as a PDF or Word document.
Incomplete applications will not be considered.
", "Equal Opportunity Employer": "Workskil Australia is an inclusive, equal opportunity employer that welcomes applications from Aboriginal and Torres Strait Islander people, applicants from culturally and linguistically diverse backgrounds, and applicants with a disability.
", "Contact Us": "For more information about this role, please contact us at [insert contact information].
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